Senior/Principal Product Manager - Send Money

Posted 14 Days Ago
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London, Greater London, England
Hybrid
88K-135K Annually
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
As Senior Product Manager for Send Convenience, you'll define the product roadmap, drive customer impact using data insights, and launch new products globally for international money transfers.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Join us in shaping how millions of customers around the world move money across borders. As Senior Product Manager for Send Convenience, you'll own the product that powers 5% of all cross-currency movement between countries, transforming international payments from a complex, multi-step process into something as effortless as sending a text.

Today, customers face unnecessary friction when sending money internationally or locally - extra steps, cognitive overload, and manual processes that shouldn't exist in 2025. 

You'll eliminate these barriers while expanding what's possible with new capabilities, from sending money back home to automated recurring payments, all while connecting customers to the broader value of their Wise Account.

This isn't just product management - it's trailblazing how the world moves money.

 

About the team

The Send Convenience team consists of dedicated world-class engineers, designers, analysts, and researchers working across our offices in London and Tallinn.

They own the end-to-end experience of sending money globally, pushing the boundaries of convenience and transparency through delivering delightful experiences. Success is measured by customer satisfaction, percentage of transfers set up in less than 30 seconds, and total volume sent globally.
 

You will be:

  • Defining goals, metrics, and roadmap for one of the world's most widely-used international money transfer experiences, delighting millions while maintaining operational excellence

  • Driving customer impact through data insights, market research, company strategy, and whatever it takes to solve customer problems

  • Leveraging cutting-edge technology to anticipate and solve evolving customer needs, setting new standards for sending money

  • Delivering hyper-convenience while ensuring ease of use doesn't result in user errors or exploitation by bad actors

  • 0 -> 1 Launching new products to expand send use cases globally, working with regional teams to make Wise the only account customers need internationally

  • Managing diverse stakeholders by bringing priorities and clarity through customer insights, data, and product sense - making decisions through facts, not opinions.

  • Collaborating with compliance teams to keep customers safe while pushing for new regulatory standards

  • Leading without authority world-class designers, developers, and analysts to help the team reach their full potential and ship exceptional products

 

This role will give you the opportunity to:

  • Launching ground-up new products: You will explore new capabilities our Wise Account customers are missing from international and domestic transfers, and enable them globally with regional teams 

  • Autonomy: Yes, even at this scale you can choose your own path to success - you’ll have the freedom to define the vision and the responsibility for making it happen.

  • Flexibility: Be flexible in how and where you work, we understand everyone needs a little something different so we’ll do our best to make it happen

  • Travel: Travel to work with our teams in Tallinn, Budapest, Singapore and New York as well as meet various partners and organisations when needed

  • Leadership: Inspire teams with your ideas, ownership, knowledge and self-starting attitude

 

Qualifications

  • You are an experienced product manager (4+ years) who has solved complex customer-facing problems at global scale, ideally in fintech.

  • You are customer obsessed. You approach every problem from the eyes of the customer, not only the business. 

  • You have a strong sense of UX and a strict attention to UI details, and have a track record of delivering excellent UX. Design skills are a clear desired bonus.

  • You eat analytics for breakfast - can use different data points, both qualitative and quantitative, to identify, diagnose and prioritise customer problems and opportunities to solve them. 

  • You have experience in qualitative design testing, to assess solutions against functional and emotional needs.  

  • You have a good technical understanding to help the team build scalable solutions and to design our technical system in the best way expediting execution.

  • You are self driven and a first-principles thinker; you deal well with ambiguity and noise, and you can pave the way for things that have never been done before. 

  • You are able to turn a vision into actions with tangible building blocks of a roadmap and hands-on execution at pace to deliver impact faster.

  • You have experience in building strong cross-functional team culture for best-in-class engineers, designers, analysts and researchers.

  • You are excited about shaping the future of moving money globally for millions of customers, businesses and partners around the world! 

Additional Information

Base salary: 88,000 - 135,000 GBP gross annually (based on experience, level & interview outcomes)

Restricted Stock Units (RSUs) & numerous amount of other benefits: https://www.wise.jobs/2020/07/07/benefits-in-our-london-office/

  • Regular compensation reviews
  • Generous stock options package
  • 25 days holiday (plus the usual bank holidays and three "me days")
  • Generous pension with enhanced company contributions
  • “Mobile Wise” - work remotely for 3 months each year
  • Private medical cover
  • Loads more!

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Top Skills

Data Analytics
Market Research
Ux Design

What the Team is Saying

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Surendra
Smrithi
Pavan
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Jennifer
Lauren
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The Company
6,500 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money.

With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.

In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Not Specified
Singapore
Austin, TX
Brussels, BE
Hungary
Hyderabad, IN
Kuala Lumpur, MY
London, GB
New York, NY
São Paulo, BR
Tallinn, EE
Tokyo, JP
Learn more

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