Senior Principal Product Manager / Commercial Intelligence - Lounge by Zalando (all genders)

THE ROLE & THE TEAM
 

We are looking for a Senior Principal Product Manager – Commercial Intelligence to join our Data & AI organization, where we build algorithmic products that power commercial decision-making at scale.

In this individual contributor role, you will own key parts of our commercial intelligence product portfolio, shaping how planning, commercial trade-offs, and buying decisions are informed through AI. This role is ideal for a hands-on product leader who thrives on execution, works comfortably in complexity, and is motivated by measurable business impact.

You will work closely with applied scientists, engineers, and commercial partners to translate a clear strategy into shipped, scalable products that deliver real outcomes

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.
We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Own end-to-end delivery of major AI-driven commercial intelligence initiatives — from problem framing and requirements through launch, iteration, and optimization

• Translate strategy into action by defining product roadmaps, prioritizing experiments, and driving execution with engineering, applied science, and business teams

• Partner across the business with commercial, customer experience, and technology stakeholders to align on outcomes and navigate complex trade-offs

• Champion AI products internally, clearly articulating value, progress, and impact to leadership and cross-functional partners

• Collaborate deeply with applied science teams on recommender systems, ranking algorithms, and personalization or decision-support capabilities

• Deliver measurable business impact, balancing customer experience, revenue growth, and operational efficiency

WE’D LOVE TO MEET YOU IF

• You bring extensive product management experience in consumer-facing or platform environments, with several years focused on ML-powered products

• You have a strong track record of shipping and scaling AI or platform products from concept to production in complex organizations

• You’re comfortable working closely with data scientists, ML engineers, and software engineers, translating technical possibilities into customer and business value

• You understand e-commerce, marketplace, or similar ecosystems, including customer lifecycle dynamics and data-driven decision-making

• You can influence without authority, build alignment across teams, and move decisions forward in matrixed environments

• You communicate clearly with both technical and non-technical audiences and can confidently represent AI initiatives at leadership level

OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• 27 days of holiday a year to start for full-time employees

• 2 paid volunteering days a year

• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Wellhub, formerly Gympass)

• Mental health support and coaching available

• Drive your development through our training platform and biannual peer-to-peer review

Our Data & AI organization builds the intelligent systems that power our platform. We focus on scalable, production-grade AI solutions that drive measurable business outcomes. Our personalization team works on recommendation systems, content optimization, and the infrastructure that enables personalized experiences across our customer journey.

We value execution, technical rigor, and collaborative problem-solving. Our product managers work closely with applied scientists and engineers in an environment that emphasizes shipping quality products and learning from real-world impact.