Senior Principal Operational Risk Oversight Contact Center

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
This role is responsible for operational risk oversight activities specific to a respective business line or corporate function. This includes advising, assessing, and effectively challenging all operational risks and mitigates for the specific business and their impact on both risk appetite and the goals and objectives of the business. This individual contributor role will work with a team of individual contributors and oversee the operational risk activities across the business in partnership with business line leaders, business line control leaders, and other second and third line leaders including compliance risk and internal audit. Key to the success for this critical role will be to participate in the build out and establishment of an effective second line of defense operational risk organization. This role will work with other corporate and non-financial risk teams to ensure the effective implementation of enterprise and operational risk programs by the business and driving the effective challenge process of these programs. Critical to success will be the execution and ongoing management of an effective second line of defense activities including monitoring, testing, effective challenge, and operational risk assessments of the business to ensure effective risk management practices and strong control environment for the business. The individual contributor will also be expected to engage with, influence, and work with business partners at all levels in the organization, escalate risks when necessary, actively participate in governance and operational risk oversight activities as assigned. In addition to these core oversight and advisory functions. This role may lead and participate in cross-team NonFinancial Risk department special projects and ad hoc analysis/reporting to senior management on operational risks. In executing these functions, the Senior Principal is expected to collaborate closely with other colleagues across Operational Risk Oversight, Non-Financial Risk Management, Corporate Risk Management, and other lines of business and corporate functions. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
Responsibilities

• May Provide support, coaching, development opportunities, and feedback, to other team members.
• Defines and executes the risk-based approach to independent risk assessments and oversight for the business.
• Defines the monitoring and testing strategy to ensure effective oversight of the business and leverages the results from NFRM Testing COE to drive an effective risk and control environment for the business.
• Execute operational risk advisory and effective challenge for programs across the Non-Financial Risk Programs.
• Participate in and engage with business leaders in governance and management committee forums to help drive a culture of effective risk management.
• Creates and updates status reports of program initiatives, activities, and nonfinancial risks to management and committees and escalate concerns and successes.

Minimum Qualifications
At a minimum, here's what we need from you:

• Bachelors Business Administration and Management
• 8+ years Law, Operational Risk Oversight, Compliance or Operations
• 5+ years' Experience in first- or second-line risk, control, or compliance role in a highly regulated financial institution subject to Heightened Standards
• In lieu of Education 12+ years Risk management experience in a highly regulated financial/depository environment with specific focus on operational risk management, internal audit, or related

Preferred Qualifications
If we had our say, we'd also look for:

• 10+ years Risk management experience in a financial environment with specific focus on operational risk management or internal audit or related

#LI-BF1
Application Deadline:
The application window for this position is anticipated to close on Sep-23-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $103,000.00 to $174,200.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.