Senior Principal, Market Intelligence

Posted 8 Days Ago
Be an Early Applicant
4 Locations
In-Office
159K-283K Annually
Senior level
Cloud • Fintech • HR Tech
The Role
Owns Workday’s win-loss program and builds scalable competitive and market intelligence infrastructure. The role translates qualitative and quantitative research into actionable insights, develops dashboards and self-service reporting tools, maintains connections between research platforms and go-to-market systems, manages cross-functional programs and vendor partnerships, and presents findings to executives and business decision-makers.
Summary Generated by Built In

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

We equip Workday to win. The Competitive and Market Intelligence team delivers ethical, systematic insights that drive differentiated customer value, maximize opportunities, and give decision-makers foresight into the competitive landscape.
Our team is focused on transforming and scaling Workday's Competitive and Market Intelligence function into an AI-first platform, enabling deep insight and foresight into Workday's dynamic and rapidly changing competitive markets. We are rebuilding a focus on the field and sellers, activating new technologies and partnerships across every part of the stack, and driving a customer-centric culture that prioritizes evaluating and meeting or exceeding the needs of our internal partners, prospects, and customers.
Our culture is defined by curiosity, collaboration, and challenge. We maintain strong intellectual curiosity about our markets, competitors, and customers. We hold ourselves to a high standard of collaboration and accountability within our team and with our partners across the business. And we are not afraid of challenge as we work within Workday to support the Chapter Four transformation and adapt our own ways of working and thinking to this new model.

About the Role

As a Senior Principal on the Competitive and Market Intelligence team, you will be a foundational member of our Research Excellence pillar, responsible for building, executing, and maintaining the programs and infrastructure that power our customer focus and self-service model.

Job Responsibilities:

  • Owning and executing the team's win-loss program end-to-end, including defining Key Intelligence Questions, selecting and prioritizing opportunities for inclusion, and maintaining technical connectivity between our win-loss partner platforms and Workday's GTM systems

  • Translating win-loss findings into actionable insights and delivering them to key partners and decision-makers throughout the business

  • Designing and activating market intelligence systems, including dashboards, reporting, and self-service tools that enable partners to access the insights they need, when they need them

  • Building and maintaining the research infrastructure that supports scalable, repeatable, and high-quality competitive and market intelligence

About You

Basic Qualifications:
  • 12+ years of experience in competitive intelligence or market intelligence in an enterprise environment.

  • 12+ years of experience in market research, strategy, or a related analytical discipline.

  • 10+ years of professional experience within a software as a service focused organization.

Other Qualifications:
  • Experienced in applying both quantitative and qualitative methodologies for systematic research planning, execution, and analysis, with the ability to break down ambiguous problems into structured, actionable research frameworks that yield clear insights.

  • Skilled in managing complex, cross-functional projects from initiation through delivery, including upward management, managing internal clients and partners, and allocating team resources to balance priorities and deliver results on time.

  • Strong communicator with a focus on clarity and impact, including experience with bottom-line-up-front writing, structured communication frameworks, visual presentation of quantitative data, executive-level presentations, meeting facilitation, and conducting interviews.

  • Committed to fostering a collaborative team environment, including giving and receiving feedback openly, having a positive impact on the people around you, and contributing to team leadership and the growth of colleagues.

  • Experienced in cross-functional leadership and building productive relationships with internal partners, with a consistent focus on understanding their needs and delivering measurable impact.

  • Hands-on experience with win-loss analysis or other GTM-centric competitive and market intelligence programs, including designing research methodologies, managing vendor partnerships, and connecting intelligence outputs to go-to-market systems and workflows.

  • Bachelor's degree in a relevant field such as Business, Marketing, Economics, or a related discipline (MBA preferred).


Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.CA.Pleasanton


 

Primary Location Base Pay Range: $188,600 USD - $282,800 USD


 

Additional US Location(s) Base Pay Range: $159,200 USD - $282,800 USD


Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.


Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.


Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.


If you require a reasonable accommodation, you may email [email protected], as far in advance as possible.


Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Skills Required

  • 12+ years of experience in competitive intelligence or market intelligence in an enterprise environment
  • 12+ years of experience in market research, strategy, or a related analytical discipline
  • 10+ years of professional experience within a software as a service focused organization
  • Experience applying quantitative and qualitative methodologies for systematic research planning, execution, and analysis
  • Ability to structure ambiguous problems into actionable research frameworks and clear insights
  • Experience managing complex, cross-functional projects from initiation through delivery
  • Experience with upward management, internal clients and partners, resource allocation, and timely delivery
  • Strong written and verbal communication skills, including executive presentations, visual presentation of quantitative data, meeting facilitation, and interviews
  • Experience fostering collaboration, giving and receiving feedback, and contributing to team leadership and colleague development
  • Experience with cross-functional leadership and building productive internal partnerships
  • Hands-on experience with win-loss analysis or other go-to-market competitive and market intelligence programs
  • Experience designing research methodologies, managing vendor partnerships, and connecting intelligence outputs to go-to-market systems and workflows
  • Bachelor's degree in Business, Marketing, Economics, or a related field
  • MBA

Workday Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Workday and has not been reviewed or approved by Workday.

  • Healthcare Strength Health coverage is positioned as broad and well-supported, with multiple medical carrier options, virtual care access, and some locations offering onsite clinic/pharmacy services. Mental health support is described as notably strong, including therapy sessions and confidential support availability for household members.
  • Parental & Family Support Family-related benefits are portrayed as extensive, including paid bonding and caregiver leave alongside fertility, adoption, and surrogacy reimbursement. Added support like parenting resources, milk-shipping/lactation assistance during travel, and backup child/elder care is explicitly outlined.
  • Strong & Reliable Incentives Equity participation and savings-oriented programs are presented as meaningful components of total rewards, including an ESPP discount with a lookback feature. Additional programs like a student-loan pathway to earn the 401(k) match are included as financial-support enhancements.

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The Company
HQ: Pleasanton, CA
14,894 Employees
Year Founded: 2005

What We Do

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

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