Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.
We are seeking a highly experienced and results-oriented Sr. Principal Business Analyst to join our R&D team focused on developing cutting-edge Supply Chain Planning solutions. This role is critical to driving the evolution of our product roadmap, ensuring seamless execution across global development teams, and delivering high-quality products that meet the evolving needs of our customers. The ideal candidate will have deep domain expertise in supply chain planning, a strong technical understanding of microservices architectures, and a proven track record of successfully managing product development within an Agile framework.
Responsibilities
- Define, prioritize, and maintain the product backlog for key Supply Chain Planning feature, aligned with overall product strategy.
- Translate business requirements into detailed user stories, acceptance criteria, and technical specifications for development teams.
- Work closely with development teams located across the globe, ensuring clear communication, alignment, and efficient execution.
- Proactively identify and address potential roadblocks, risks, and dependencies.
- Provide technical guidance and support to development teams as needed.
- Support the end-to-end release process for quarterly product releases, ensuring timely delivery of high-quality features.
- Coordinate with stakeholders across development, testing, implementation services, and sales to ensure a successful release.
- Monitor release progress, identify and mitigate risks, and communicate status updates to stakeholders.
- Participate in end-to-end testing efforts, ensuring that new features meet defined acceptance criteria and business requirements.
- Utilize tools like Postman to validate API interactions and microservices functionality.
- Collaborate with QA engineers to develop comprehensive test plans and test cases.
- Leverage deep knowledge of Supply Chain Planning processes, including demand forecasting, inventory optimization, production planning, and distribution planning.
- Stay abreast of industry trends and emerging technologies in the Supply Chain Planning space.
- Act as a subject matter expert, providing guidance and support to internal teams and external customers.
Qualifications
- Education: Bachelor’s degree in engineering, science or similar analytical field field. Master's degree preferred.
- 10+ years of experience as a Business Analyst, Product Owner, or similar role in a software development environment.
- 5+ years of experience in the Supply Chain Planning domain.
- Proven track record of successfully developing and managing complex software products.
- Experience working with global development teams and managing quarterly releases.
- Excellent communication, interpersonal, and presentation skills.
- Strong leadership and influencing skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Ability to collaborate effectively with cross-functional teams.
- Strong organizational and time management skills.
Preferred Qualifications
- Strong understanding of microservices architecture and API development.
- Proficiency in using Postman for API testing and validation.
- Experience with Agile methodologies (Scrum, Kanban).
- Experience with end-to-end testing and feature acceptance processes.
- Experience with cloud-based platforms (e.g., AWS, Azure, GCP).
- Experience with data analytics and visualization tools.
- Experience with machine learning and artificial intelligence applications.
At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
Manhattan Associates Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manhattan Associates and has not been reviewed or approved by Manhattan Associates.
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Fair & Transparent Compensation — Pay is generally characterized as on par with industry standards and often described as fair or above average, with stronger competitiveness in certain roles and at higher seniority. The overall picture suggests a “solid but not standout” base-compensation experience that can feel better when variable pay or role leverage is higher.
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Wellbeing & Lifestyle Benefits — Well-being programs are positioned as a notable strength, including mental-health resources and support tools such as Headspace access, an EAP, and financial-wellness offerings. These lifestyle-oriented extras appear to elevate the perceived total rewards value beyond salary alone.
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Parental & Family Support — Family-support benefits are highlighted through caregiving assistance (e.g., Care.com access) and the presence of maternity and paternity/partner leave. The existence of dedicated family and caregiver support contributes positively to the overall benefits perception.
Manhattan Associates Insights
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What We Do
For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.
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