Senior Pricing Analyst

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Why Probe?

Probe amplifies human capabilities with technological excellence. In a world that has never been more competitive, we create blueprints for delivering exceptional CX, combine the latest technology with people, process and data, and provide organisations with complete end-to-end service for customer operations.

Step into the Senior Pricing Analyst position at Probe Group, an industry-leading customer experience and digital transformation provider with over 19,000 employees across five countries and multiple brands. .

About the Role

We are currently looking for a highly skilled Senior Pricing Analyst to join our team. You will play a pivotal role in driving profitability, shaping pricing strategies, and influencing decision-making processes. Leveraging your expertise in pricing analysis, financial modelling, and data-driven insights, you will collaborate with senior stakeholders to develop winning business strategies and optimise profitability.

Key Responsibilities:

• Create and pricing models to be involved in the sales process (including client presentations/pitches) for new/existing business

• Prepare and maintain complex commercial profitability models

• Complex data analysis and financial/profit modelling

• Partnering and influencing key stakeholders within the business to drive profitability

• Communicating key insights and findings with senior business leaders

• Reviewing contracts to ensure commercial risks are captured/understood by the business

Skills and Experience:

• Relevant BPO experience such as Pricing, WFM, Financial Reporting (required)

• Relevant tertiary qualifications in management or business discipline (desirable)

• Experience within similar role

• Experience working directly with Senior stakeholders , influencing decision-making processes, and effectively communicating insights at a strategic level.

• Ability to build relationships & work collaboratively with clients and organisational peers

As a Senior Pricing Analyst, you will have the opportunity to shape pricing strategies, influence business outcomes, and make a lasting impact. If you are a seasoned professional with a track record of effectively communicating insights at a strategic level and influencing key business outcomes, we invite you to apply.

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. 

At Probe CX equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating you and your 100%!