Senior PreSales

Posted 6 Days Ago
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Malaysia
Mid level
Big Data • Software
The most advanced open-source distributed SQL database for modern, high-demand applications.
The Role
As a Senior PreSales Solutions Architect, you will design and implement solutions with TiDB, guiding customers through technical requirements and deployment, while supporting and educating them on best practices.
Summary Generated by Built In

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years (the IDC estimates it to be $119B+ by 2025) and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering.  TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (37,000+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.

Role Overview
You have the rare combination of technical savviness and business acumen and you’re looking for a career where you can utilize both as a Solutions Architect at PingCAP, you will hone each of these skills by advising a diverse set of customers on what is possible using TiDB.
 
We are seeking a highly skilled Solution Architect to join our dynamic team. The Solution Architect will be responsible for designing and implementing innovative solutions to meet our clients' business needs. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate complex concepts effectively to both technical and non-technical stakeholders.
 
PingCAP’s Solutions Architects are empowered to come up with creative solutions on the spot so we are looking for someone willing to challenge the status quo and throw out the manual on occasion. We welcome candidates with an entrepreneurial mindset to work together with our talented team. Be prepared to roll up your sleeves, remain flexible, and hit the ground running with a go-getter mentality.
Responsibilities
  • Educate prospects and customers on what is possible with TiDB and share best practices for integrating into their applications
  • Understand customer requirements and communicate the business value of solving technology problems using TiDB
  • Guide the design and deployment of hybrid transactional and analytical databases that impact multiple functional areas of a customer’s organization
  • Work on RFPs / customer’s technical requirements with the Sales team
  • Prepare demos and proofs-of-concept to demonstrate various use cases for TiDB
  • Create technical content to show customers how to integrate TiDB or implement best practices for new technologies
  • During a customer's implementation, assist backend developers, database administrators, product managers, and project owners with any and all technical questions that arise
  • Assist developers with debugging their database integrations, and suggesting code optimization in a variety of programming languages
  • Document the architectural solutions that customers have designed and deployed
  • Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales
  • Public speaking by participating in physical or online events
Qualifications
  • Proven experience as a Solution Architect or similar role, with a minimum of 2-5 years of experience in solution design and implementation
  • Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
  • Strong technical proficiency in a wide range of technologies, including but not limited to cloud computing, microservices architecture, API design, database systems, and security principles.
  • A strong Database experience is a must. MySQL experience is most preferred.
  • A strong understanding of the software development lifecycle;
  • Working understanding of code and script in Python, Shell, or Golang is a plus.
  • Docker/Kubernetes knowledge is a strong plus.
  • Experience in one or more public cloud environments, e.g. AWS, Azure, Google Cloud Platform;
  • Typically 15-25% travel, depending on role
  • Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
  • Fluency in English is required.
  • Experience in technical support of databases (MySQL, Postgres, Oracle, MongoDB, etc) or big data systems (Kafka, Cassandra, Elasticsearch, Hadoop, Spark, etc) is a strong plus.
  • Experience in operating MySQL, Cassandra, Postgres, and other transactional databases in a large-scale production environment is a strong plus.
  • Experience in operating databases in Kubernetes or public cloud environments is a strong plus.

We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.

Top Skills

AWS
Azure
Docker
Go
Google Cloud Platform
Kubernetes
MySQL
Python
Shell
Tidb
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The Company
HQ: Sunnyvale, CA
482 Employees
Year Founded: 2015

What We Do

Founded in 2015, TiDB was born from the vision of three talented software engineers who set out to build a database system that would be more scalable and reliable than MySQL, while retaining its rich ecosystem of tools and frameworks. They also wanted a true open-source solution, ensuring flexibility and compatibility. What they didn’t know then was how TiDB would grow to become one of the world’s most popular distributed SQL databases.

With over 39,000 GitHub stars, TiDB is the leading open-source distributed SQL database, designed to power data-intensive applications with relentless elasticity, versatility, and reliability. Today, TiDB is trusted by world-renowned organizations such as Databricks, Plaid, Pinterest, and Atlassian to handle their most critical workloads, allowing developers to innovate faster and focus on building features rather than managing infrastructure.

Powered by PingCAP, TiDB continues to push the boundaries of what’s possible in data management. With support from leading firms like Sequoia Capital, GGV Capital, Access Technology Ventures, and Coatue Management, TiDB is on a mission to empower developers worldwide to distribute their data with speed, agility, and scale.

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