Senior Presales Engineer (NGCS - Next Generation Core Services)

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2 Locations
In-Office or Remote
110K-162K Annually
Senior level
Hardware • Security • Software • Cybersecurity
The Role
Own technical architecture and presales engineering for Next Generation 9-1-1 and NGCS call-routing solutions. Translate customer requirements into system designs, interface diagrams, equipment lists, quotations, statements of work, and RFP responses. Collaborate with sales, engineering, product management, pricing, proposals, and implementation teams. Support customer meetings, site walks, requirements gathering, product demonstrations, trade shows, and project reviews nationwide, with 50–75% travel.
Summary Generated by Built In
Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department Overview
This position will be part of the NGCS Presales Architecture team. The Senior Presales Solution Architect is the technical integration team expert responsible for defining and designing customer-driven, end-to-end solutions across Motorola’s Next Generation 9-1-1 Call Processing and/or NG9-1-1 Next Generation Core Services (NGCS) Call Routing systems,. The candidate will provide technical leadership on projects/sales opportunities work together with other Solution Architects on these projects.
Job Description

The Senior Presales Engineer will collaborate with the Sales, Product Management, Systems Engineering, and Quoting & Pricing teams to support the development of customer designs and proposals nationwide.  You will primarily be focused on owning the technical architecture and strategy, interface design, pre-sales engineering diagrams, equipment lists, validating system quotations for accuracy, and validation against design drawings. You will also be responsible for the development of pre-sales Statements of Work, as needed, for inclusion into proposals and/or contract documents. The position requires the ability to analyze a customer’s existing system and design complex solutions that meet the customers need.

Responsibilities:

  • Act as the primary owner for technical solution designs, translating customer needs into complex system architectures.

  • Provide detailed technical responses for budgetary, sole-source, and competitive bid responses within tight deadlines.

  • Partner with Sales for customer meetings, site walks, and requirements gathering to ensure technical alignment.

  • Lead product demonstrations at regional/national trade shows and during on-site customer engagements.

  • Own the technical solution for a customer design

  • Work independently and in partnership with the Public Safety Applications sales, engineering, product management, proposals, pricing, and system implementation teams to provide technical responses for budgetary, sole source and competitive bid responses within a highly defined time period

  • Complete comprehensive system requirements documentation and participate in all relevant project reviews.

  • Provide product demonstration support for on-site customer meetings, regional and national trade shows

  • Work on detailed technical requirements for Request for Proposals (RFP)

  • Complete various system requirements documentation and participate in various project review and meetings

Qualifications:

  • Bachelors Degree with 4+ years of experience in sales, solutions engineering, sales engineering, or solutions architecture

  • OR 8+ years of experience in sales, solutions engineering, sales engineering, or solutions architecture

  • Emergency Number Professional (ENP) certification is highly preferred 

  • Deep knowledge and hands-on experience with NG9-1-1, NGCS, NG9-1-1 GIS, NENA i3 standards, as well as call-handling ecosystems (e.g., VESTA ECH systems) and enterprise network security appliances preferred

  • Provide product demonstration support for on-site customer meetings, regional and national trade shows

  • Work on detailed technical requirements for Request for Proposals (RFP)

  • Complete various system requirements documentation and participate in various project review and meetings

Target Base Salary Range: $110,000 - $135,000 USD

On Target Earnings: $132,000 - $162,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-KF2


Basic Requirements
  • Bachelors Degree with 4+ years of experience in sales, solutions engineering, sales engineering, or solutions architecture

  • OR 8+ years of experience in sales, solutions engineering, sales engineering, or solutions architecture


Travel Requirements
50-75%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans

  • Medical, Dental, Vision benefits

  • 401K with Company Match

  • 10 Paid Holidays

  • Generous Paid Time Off Packages

  • Employee Stock Purchase Plan

  • Paid Parental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Skills Required

  • Bachelor’s degree and 4+ years of experience in sales, solutions engineering, sales engineering, or solutions architecture
  • 8+ years of experience in sales, solutions engineering, sales engineering, or solutions architecture, as an alternative to the degree requirement
  • Emergency Number Professional (ENP) certification
  • Deep knowledge and hands-on experience with NG9-1-1, NGCS, NG9-1-1 GIS, NENA i3 standards, call-handling ecosystems such as VESTA ECH, and enterprise network security appliances

Motorola Solutions, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Motorola Solutions, Inc. and has not been reviewed or approved by Motorola Solutions, Inc..

  • Healthcare Strength Healthcare coverage is effective from day one with multiple national carrier options and bundled prescription coverage. Offerings also include mental health benefits and Flexible Spending Accounts, with optional pet insurance.
  • Leave & Time Off Breadth Time off includes generous PTO with 9–10 paid holidays, and many salaried roles use a Flex Time Off or unlimited PTO approach. Paid parental and family leave plus adoption assistance expand support.
  • Retirement Support Retirement benefits feature a 401(k) with company match and immediate vesting. Additional financial programs like an employee stock purchase plan, performance bonuses, and company equity bolster long-term value.

Motorola Solutions, Inc. Insights

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The Company
HQ: Chicago, IL
21,000 Employees

What We Do

Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.

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