The Role
Lead technical pre-sales activities: prepare and run demos, configure solutions, run POCs, support tender responses, translate customer needs into ORDERWISE configurations, liaise with product and professional services, and present webinars to help close deals.
Summary Generated by Built In
• Preparing and conducting demos along with Sales (mainly remote)
• Act as a technical resource and liaison between the sales force and customer or prospect.
• Act as a technical resource and liaison between the sales force and customer or prospect.
Responsibilities
ROLE AND RESPONSIBILITIES
• Preparing and conducting demos along with Sales (mainly remote)
• Provides solutions to a diverse range of complex business problems
• Act as a technical resource and liaison between the sales force and customer or prospect.
• Understand customer needs, translate them into ORDERWISE
• Configuring & setting solutions based on customer requirements
• Involved in Proof-Of-Concept (POC) activities in order to assist sales in closing deals
• Involved in tender requirements and submission (sometimes)
• Act as a liaison with the Product Managers to discuss potential product development, provide input to new product development, receive output from product development
• Act as a liaison with Professional Services to describe the solution sold (Sales Handover)
• Conduct customer or prospect webinars.
The above list is not exhaustive and you may be asked to undertake reasonable additional duties/projects.
• Preparing and conducting demos along with Sales (mainly remote)
• Provides solutions to a diverse range of complex business problems
• Act as a technical resource and liaison between the sales force and customer or prospect.
• Understand customer needs, translate them into ORDERWISE
• Configuring & setting solutions based on customer requirements
• Involved in Proof-Of-Concept (POC) activities in order to assist sales in closing deals
• Involved in tender requirements and submission (sometimes)
• Act as a liaison with the Product Managers to discuss potential product development, provide input to new product development, receive output from product development
• Act as a liaison with Professional Services to describe the solution sold (Sales Handover)
• Conduct customer or prospect webinars.
The above list is not exhaustive and you may be asked to undertake reasonable additional duties/projects.
Skills, Knowledge & Expertise
PERSON SPECIFICATION
• Strong communicator with good customer facing skills, able to interact effectively at all levels within customer organisations.
• Strong ability to listen and empathy.
• Some industry specific knowledge e.g. Supply Chain, Stock Centric Solution, Distribution, etc
• Documented experience of giving customer presentations
• Knowledge of business process and practices in the requisite functional area.
• The ability to think creatively about business processes, map customer practices onto ORDERWISE, and to deliver effective solutions.
• The ability to work to deadlines, understanding the value and importance of milestone achievement.
• Ability to react quickly and to be dynamic.
• Strong communicator with good customer facing skills, able to interact effectively at all levels within customer organisations.
• Strong ability to listen and empathy.
• Some industry specific knowledge e.g. Supply Chain, Stock Centric Solution, Distribution, etc
• Documented experience of giving customer presentations
• Knowledge of business process and practices in the requisite functional area.
• The ability to think creatively about business processes, map customer practices onto ORDERWISE, and to deliver effective solutions.
• The ability to work to deadlines, understanding the value and importance of milestone achievement.
• Ability to react quickly and to be dynamic.
About
Forterro is a federation of ERP software and services companies serving small to mid market companies around the globe, with offices in UK, Germany, Sweden, Switzerland, France, Poland, Bulgaria, India, Morocco and USA. At Forterro, we invest in and help to fortify both local and niche ERP software businesses.Our product line businesses are local, not localized and vertical, not verticalized.
Skills Required
- Strong communicator with good customer-facing skills
- Strong listening skills and empathy
- Industry-specific knowledge (Supply Chain, Stock Centric Solution, Distribution)
- Documented experience giving customer presentations
- Knowledge of business processes and practices in relevant functional areas
- Ability to map customer practices onto ORDERWISE and deliver effective solutions
- Ability to work to deadlines and meet milestone achievements
- Ability to react quickly and be dynamic
- Experience configuring solutions, running POCs, and supporting sales in closing deals
- Experience liaising with Product Managers and Professional Services for handovers and product input
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The Company
What We Do
Founded in 2012, Forterro has grown to become a category leader software solutions for the industrial market – with strongholds in Europe’s top production economies, as well as regional service hubs and development centres around the world. From more than 40 office locations, our 1,600+ employees provide and support software for more than 13,000 industrial businesses. Our products are deeply rooted in the demands of their local geography. And each is designed to strengthen and accelerate our customers’ ability to operate efficiently and compete effectively.
