Senior Pre-Sales Engineer

Posted 5 Days Ago
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Hiring Remotely in USA
Remote
Senior level
Information Technology • Consulting
The Role
Provide technical pre-sales expertise for channel partners in Japan, focusing on network management and automation, with an emphasis on customer success.
Summary Generated by Built In

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management.  Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.


What We Need


NetBrain is looking for a fluent Japanese-speaking Field Pre-Sales Engineer in the area of Network Management and Automation based remotely in China. This Field Pre-Sales Engineer will provide technical expertise to a key channel partner in the APJ region. Enterprise networking experience is of paramount importance in this search!



What You'll Do

  • Provide technical sales expertise, oversight and support for the enablement of channel partners in Japan, including support for the various stages of the sales process or execution of NetBrain services.
  • Support channel partners' service and customer success efforts in Japan by providing best practices, use cases, and technical support.
  • Partner with channel leadership and Account Executives to create and refine strategies to support channel partners and their sales opportunities, with a focus on technical enablement and platform support.
  • Provide subject matter expertise to the channel community in Japan, including the development of and participation in enablement workshops, conferences and partner events.
  • Provide guidance to various internal teams on potential automation solutions and services, as well as network technologies and deployments.
  • Recommend potential product improvements to the product development team based on customer feedback.
  • Train channel partner engineers to describe, demonstrate and use features of NetBrain's product during the sales process and in ongoing support for their customers.
  • Act as the technical point of contact to channel partners via online meetings, phone calls and/or emails.

Who You Are

  • 8+ years’ experience in networking, preferably in a pre-sales role.
  • CCNP or equivalent preferred.
  • Proven experience working with channel partners in pre-sales, consulting, or delivery.
  • Working knowledge of major vendors’ networking products configurations, operations, and deployments.
  • Excellent verbal and written communication with strong technical presentation skills.
  • Experience with managing key stakeholders in large enterprise organizations.
  • Passion for network automation, learning new technologies and enabling others.
  • Written and spoken fluency in Mandarin is required.
  • Written and spoken fluency in Japanese is required.

NetBrain invites all interested and qualified candidates to apply for employment opportunities.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: [email protected] and we will be happy to assist you.

In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


Top Skills

Ccnp
Network Automation
Network Management
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The Company
368 Employees
Year Founded: 2004

What We Do

Founded in 2004, NetBrain Automation is the most widely adopted no-code network automation and visibility platform, providing network operators and engineers with the ability to transform their core workflows associated with hybrid network management. Through the use of desired Intents, any multi-vendor and multi-cloud infrastructure can now be managed from the top-down based upon establishing and maintaining those intents (rather than managing by device configuration alone). By discovering every aspect of any hybrid network, all the way from the edge to the cloud, and transforming this into a robust digital twin which understands the intention of each component, engineers and operators can maintain the integrity of the network by simply managing their intended results. Today, more than 2,500 of the world’s largest enterprises and managed services providers use NetBrain to simplify their management tasks, reduce MTTRs, ensure compliance and provide a top-down understanding of how the network is supporting their business requirements directly. NetBrain is headquartered in Burlington, Massachusetts, with employees located across the United States and Canada, Germany, the United Kingdom, India, and China

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