Job Purpose
Own Dynamics 365 CRM and Power Platform development, administration and application support. Deliver workflows and integrations connecting CRM, Finance & Operations, HR and the Chamber’s digital services.
Key Responsibilities
• CRM Development: Configure and enhance Dynamics 365 CRM entities, forms, views, business rules, security roles and service processes.
• Power Platform: Develop and maintain Canvas Apps, Model-Driven Apps, Power Pages and Power Automate workflows.
• ERP and HR Integration: Implement and support data flows connecting Dynamics 365 F&O and HR with CRM, portals and internal applications.
• Dataverse: Design tables, relationships, validation rules and access controls; maintain data quality and resolve application data issues.
• Custom Development: Develop CRM plugins, custom APIs and extensions where standard configuration is insufficient.
• Platform Administration: Manage Power Platform environments, solutions, connections, permissions, deployment processes and governance controls.
• Business Support: Translate departmental requirements into application changes and troubleshoot workflow and integration failures.
Delivery and Documentation: Coordinate testing and releases, maintain solution documentation and manage specialist vendor dependencies for complex ERP/HR changes
Requirements
Requirements
• Education: Bachelor’s degree in Computer Science, Information Systems or a related field; Master’s preferred.
• Experience: Minimum 5 years in enterprise application delivery, including at least 3 years with Dynamics 365 CRM/CE and Power Platform.
• Power Platform: Minimum 3 years of hands-on development with Power Apps, Power Automate and Dataverse.
• ERP Integration: Minimum 2 years integrating Dynamics 365 F&O with enterprise applications or digital portals.
• Dynamics 365 HR: Working knowledge of HR processes, integration requirements and coordination with functional specialists.
• Customization: Practical experience with C#/.NET plugins, JavaScript, Dynamics Web API and custom connectors.
• Power Pages: Experience configuring portals, authentication, table permissions and bilingual user experiences.
• Database: Strong Dataverse modelling and query skills; proficiency in SQL Server queries and stored procedures.
• Azure Integration: Familiarity with Azure API Management, Service Bus, Functions and Microsoft Entra ID.
• Application Lifecycle: Experience with managed/unmanaged solutions, environment variables, connection references and deployment pipelines.
• Governance: Strong understanding of least-privilege access, data loss prevention policies, auditability and controlled change management.
• Collaboration: Ability to deliver independently while coordinating with business owners, integration engineers and ERP vendors.
Skills Required
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Master's degree
- Minimum 5 years of enterprise application delivery experience
- At least 3 years of experience with Dynamics 365 CRM/CE and Power Platform
- Minimum 3 years of hands-on development with Power Apps, Power Automate, and Dataverse
- Minimum 2 years integrating Dynamics 365 Finance and Operations with enterprise applications or digital portals
- Working knowledge of HR processes, integration requirements, and coordination with functional specialists
- Practical experience with C#/.NET plugins, JavaScript, Dynamics Web API, and custom connectors
- Experience configuring Power Pages portals, authentication, table permissions, and bilingual user experiences
- Strong Dataverse modeling and query skills
- Proficiency with SQL Server queries and stored procedures
- Familiarity with Azure API Management, Service Bus, Functions, and Microsoft Entra ID
- Experience with managed and unmanaged solutions, environment variables, connection references, and deployment pipelines
- Strong understanding of least-privilege access, data loss prevention policies, auditability, and controlled change management
- Ability to work independently while coordinating with business owners, integration engineers, and ERP vendors
What We Do
We are a global team who's passionate about transformative enterprise solutions & intelligent design. Our solutions and designs are out to reshape the way people interact with technology. BlackStone eIT supplies innovative solutions to automate and digitally transform human and information intensive processes. We empower breakthrough business results with smarter workflows, augmented business intelligence with AI insights, and through real-time situational awareness which all drive better business outcomes. BlackStone offers a portfolio of next generation solutions, tools, and technologies to be used as a platform to transform traditional organizations into modern smart organizations. Our solutions are designed to dramatically reduce operating costs, increase competitiveness, mitigate risk, boost internal productivity, improve the customer and employee experience, and to make the previously impossible, possible
