Description
a) Proficient in understanding of Jira tool & troubleshooting.
i) Project creation
ii) Workflows in Jira
iii) Screen Schemes in Jira
iv) Different Issue Types, custom fields, tags, etc.
v) Reports in Jira
vi) Applying automation in JIRA
b) Experience and knowledge of Confluence.
i) Administration-level functions
ii) Page Creation
iii) Permissions
iv) Space setting and creations
v) Trouble Shooting
· advanced knowledge of Formulae – VLOOKUP, Pivot Table, Graphs
· – Should know how to make presentations.
· - Should be comfortable making documents and using emails.
a) Usage of Timesheet tool in a previous organization
b) Understanding of what is Timesheet Compliance?
i) Understanding billable delivery activities like Requirement, Coding, Testing, Deployment, Production etc. from a timesheet perspective.
ii) Knowledge about non-billable/non-project activities in the projects and organization
a) Understanding of Risk and its framework applicable to projects
b) Agile Methodology – Scrum, Kanban
c) Execution knowledge of Sprint and its ceremonies
d) In-depth understanding of Root Cause Analysis (RCA) and its execution in projects
e) Knowledge about Project management Lifecycle/SDLC
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a) Ability to work as an individual contributor – requiring little supervision
b) Likes to work in a fast-paced environment
c) Effective communication & Interpersonal skills
d) Excellent Learnability and attention to detail.
e) Sharp analytical skills along with Problem-Solving ability
f) Experience in using tools like SharePoint, & Visio
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JIRA/Confluence administration
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Creating/updating workflows, custom fields, and tags, for different issue types in JIRA
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Creating various dashboards using different gadgets available
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Regular assessment of the Timesheet data to see if they are on track
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Collaborating with Practice Leads for Monthly Review Dashboard
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Facilitation meetings with Project Managers
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Applying automation in JIRA
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Creating complex pages in confluence
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Preparing multiple reports in Excel and JIRA and sharing them with stakeholders
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Analysing the data for project metrics, resource allocations, bench, usage of non-billable hours etc.
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Coordinating/following up with different stakeholders
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Participate in Project review calls, summarize, and update stakeholders
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Usage of Microsoft tools (like Word, Excel, PPT, Visio), SharePoint, and Tempo.
What We Do
Icreon is a digital innovation partner for growth brands, helping businesses achieve exponential growth and operational efficiency.
