The opportunity
We have an opportunity for a Senior PMO Analyst to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. Having become a fully authorised bank in 2020, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.
Joining our Transformation team within our Technology function, you will lead the Programme Management Office by providing expert analysis, reporting, and strategic insights for successful project delivery. Responsibilities include tracking program deliverables and milestones, supporting project lifecycle adoption, budget and financial management, risk and issue coordination, monitoring project status, and coordinating reporting cycles and governance arrangements. Occasionally you will support project delivery, ensuring documentation is up to date, providing status updates, and helping acquire necessary resources. Key priorities will include:
- Project Governance and Reporting: Develop and uphold project governance frameworks and standards, ensuring adherence to PMO methodologies. Generate reports on project metrics for senior management, analyse project data for improvements, and support audits to comply with regulations and policies.
- Financial and Budget Management: Oversee Project budget management, tracking expenditures, providing financial reports, identifying cost-saving opportunities.
- Stakeholder Management: acting as a liaison between the PMO, project managers, and senior leadership, communicating project updates to stakeholders, building relationships with internal and external parties, and understanding stakeholder needs to provide tailored support.
- Risk and Issue Management: Summarise project risks and issues, track and resolve them, offer recommendations, and collaborate on contingency plans for business continuity.
- Resource Management: manage resource allocation and utilisation across projects, monitor resource capacity and availability, coordinate with delivery managers and to address gaps and skill needs, and facilitate smooth onboarding and offboarding processes for project delivery.
The role will be on a hybrid working arrangement, 3 days a week from our Basingstoke office and the rest of the week from home.
What we are looking for in you…
What is important to us is that you have demonstrable experience working with PMO methodologies and processes in both agile and waterfall environments, ideally in regulated financial services. You will have proven experience in managing significant budgets with the ability to work under pressure on multiple projects within project timeframes, remaining organised in a dynamic work environment. You should have relevant PMO certifications (MoP, P3O or P3GP) and desirable that you have Project Management certifications such as PRINCE2 or PMP.
What is also important is that you have strong communication, influencing and negotiation skills with the ability to build effective relationships with senior managers and other key internal and external stakeholders around the business. You will have high impact presentation skills, demonstrable leadership skills/capability and the ability to think strategically and big picture. It is important that you are a team player whilst being able work effectively independently. You will have good knowledge of MS Office programmes which are crucial in this role, with a passion for creating solutions with a positive attitude to change.
What’s in it for you…
As well as a competitive salary, we offer an annual performance related bonus (up to 10% of base salary) based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.
Wellbeing is also high on our agenda, and we offer healthcare benefits through Equipsme. In addition, all colleagues have free access to TELUS Health EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that’s not enough, we also offer season ticket travel loans (if applicable).
Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!
Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.
We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact
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What We Do
Traditional financial service providers are often burdened with costly overheads including expensive branch networks, inflexible technology and huge armies of people. At Castle Trust Bank, we keep our overheads to a minimum and we use savings proceeds to fund our lending solutions.
In the past, we offered investment products to our customers which proved very popular. As a bank, we now offer savings accounts, giving our customers the added benefit of FSCS protection for their deposits. Our history means that we have a strong understanding of what our customers need and have built our savings range with those customers and their needs front of mind.
In a complex world, we strive for openness and clarity. We place the highest importance on treating our customers fairly not just because it's the right thing to do but because we know that the trust of our customers is crucial to our future success.
We recognise that for many mortgage customers, traditional solutions don't cut the mustard. These customers can often have high quality assets but unconventional income and so find it difficult to borrow at reasonable rates and on sensible terms.
What experienced buy to let investors need is lending with imagination. They need a lender that recognises cash flow and net worth are not the same thing. They need a lender that is flexible in their approach and makes considered, logical decisions. Castle Trust Bank is that lender.
We also offer point of sale finance through our Omni Capital Retail Finance arm. Partnering with retailers nationwide, we support their business by offering finance plans to their customers. OmniPort technology gives retailers paperless credit approval which fits seamlessly with their sales processes and customers can use our dedicated customer portal to keep up to date with their loans
