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About Atera
Atera is reinventing IT management with an AI-powered platform that helps over 23,000 IT professionals work smarter and achieve 10x operational efficiency. Our all-in-one solution combines Remote Monitoring & Management (RMM), Helpdesk, Ticketing, Automation, and Reporting into a single platform.
Based in the heart of Tel Aviv, we're building the future of IT with talented people who are passionate about technology, innovation, and solving complex challenges. We foster a culture of ownership, transparency, and continuous learning, giving our teams the autonomy to make an impact.
The Role
We're looking for a Platform Tech Lead to join our Platform Engineering team.
In this role, you'll help shape the platform that powers all of Atera's R&D teams. You'll lead technical decisions, design scalable cloud infrastructure, build high-performance services, and drive engineering excellence across the organization. This is a highly hands-on role for someone who enjoys solving complex technical challenges while influencing architecture, scalability, and developer experience.
What You'll Do
- Design, build, and maintain scalable backend services using C# and .NET Core.
- Lead the design and evolution of our cloud-native platform and microservices architecture.
- Build infrastructure and developer platforms that enable engineering teams to move faster.
- Work with Kubernetes, Docker, and cloud platforms (Azure, AWS, or GCP).
- Drive architectural decisions with a strong focus on scalability, reliability, security, and performance.
- Collaborate closely with engineering teams to improve developer experience and platform capabilities.
- Mentor engineers and serve as a technical leader across multiple teams.
Requirements:
- 4+ years of experience building cloud-native systems using Azure, AWS, or GCP.
- Strong experience with Kubernetes and Docker.
- Expert-level proficiency in object-oriented programming languages such as C#/.NET Core or Java
- Proven experience designing and building highly scalable RESTful microservices.
- Experience in Platform Engineering or Infrastructure Engineering.
- Strong knowledge of relational and NoSQL databases, including MSSQL and MongoDB.
- Daily hands-on experience using AI coding tools such as Cursor, Claude Code, GitHub Copilot, or similar as a core part of the development workflow.
- Experience working in a spec-driven development process, using AI agents to accelerate implementation while validating code quality, architecture, security, and performance.
- Passion for adopting new AI tools and engineering workflows, with a strong focus on testing, observability, and code quality.
- Excellent communication skills and the ability to influence technical decisions across teams.
Nice to Have
- Experience configuring AI development tools (custom instructions, MCP servers, or reusable prompt libraries).
- Experience optimizing large-scale distributed systems.
- Strong understanding of performance optimization, memory management, and .NET Garbage Collection.
- Excellent analytical and problem-solving skills.
Skills Required
- 4+ years of experience building cloud-native systems using Azure, AWS, or GCP.
- Strong experience with Kubernetes and Docker.
- Expert-level proficiency in C# and .NET Core.
- Proven experience designing and building highly scalable RESTful microservices.
- Experience in Platform Engineering or Infrastructure Engineering.
- Strong knowledge of relational and NoSQL databases such as MSSQL and MongoDB.
- Daily hands-on experience using AI coding tools such as Cursor, Claude Code, GitHub Copilot, or similar.
- Experience working in a spec-driven development process using AI agents to accelerate implementation while validating code quality, architecture, security, and performance.
- Passion for adopting new AI tools and engineering workflows, with strong focus on testing, observability, and code quality.
- Excellent communication skills and ability to influence technical decisions across teams.
- Experience configuring AI development tools (custom instructions, MCP servers, or reusable prompt libraries).
- Experience optimizing large-scale distributed systems.
- Strong understanding of performance optimization, memory management, and .NET Garbage Collection.
- Excellent analytical and problem-solving skills.
What We Do
Autonomous IT for the modern enterprise. Robin by Atera resolves IT issues end-to-end so people can just work. Atera is leading Autonomous IT, a new category of enterprise AI where agents don't just assist technicians, they resolve issues independently, end-to-end, without human intervention. Robin by Atera, the company's Autonomous IT agent, detects, diagnoses, and resolves technical issues at the endpoint and in the cloud, outperforming other existing solutions with a 92% autonomous resolution rate and 2-minute average resolution time (vs 82 hours, the industry median.) The Atera platform consolidates remote monitoring, service desk, ticketing, and automation into a single system with configurable guardrails, full audit trails, and native integration with ServiceNow, Azure AD, and Intune. Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools. G2 #1 in AIOps. CRN AI Hot 20 alongside Microsoft, Salesforce, and CrowdStrike. Trusted by Boeing, Mitsubishi Electric, Marriott, University of Oxford, NBC Universal, and Virgin Hotels. 13,000 customers across 120+ countries. Atera is backed by leading institutional investors and serves organizations that need to scale operations without scaling headcount, turning IT from a cost center into a strategic capability.
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