At this level, your biggest shift is moving from owning your personal work to owning organizational outcomes, and from following paths to creating the "paved road" for others. You will act as a true technical partner to our engineering teams, treating the platform as a product, actively shaping its vision, and driving the roadmap that enables our developers to build faster and more safely.
WHAT YOU'LL DO
- Architect the Paved Road: Own and evolve the product deployment chain utilized by our development teams, including CI/CD pipelines and underlying delivery infrastructure. You will design these systems for scale, aiming for appropriate complexity ("as simple as possible, but no simpler").
- Drive Ways of Working: Act as a cultural and technical driver for modern engineering practices. You will champion and implement SLO frameworks, promote trunk-based development, and build the tooling required for product teams to significantly increase their service availability.
- Champion Observability: Ensure monitoring, logging, and tracing are built in from the start, never as afterthoughts. You will provide the observability primitives that allow product teams to truly understand and trust their systems in production.
- Span Boundaries & Elevate Standards: Work closely with Infrastructure, Security, and Product teams to ensure a consistently high standard. You will embed "security and compliance by design" into the daily workflows of the entire engineering org without sacrificing velocity.
- Multiply your impact: Lift the skills of those around you by developing teammates, mentoring colleagues through detailed feedback, and evangelising platform capabilities across the broader engineering organization.
WHO YOU ARE
- Experienced Platform Builder: You have significant senior-level experience (typically 7+ years) building, scaling, and operating developer platforms, CI/CD toolchains, and high-availability distributed systems in production.
- A "Platform as a Product" Thinker: You naturally view internal tooling from a customer perspective. You focus on developer outcomes and reducing cognitive load rather than over-engineering solutions for the sake of technical elegance.
- Operationally Driven: You have a veteran instinct for spotting systemic failure modes and identifying operational risks long before they impact availability. You deeply understand SLOs, error budgets, and how to balance reliability with feature velocity.
- Comfortable in Ambiguity: You do not wait for perfect clarity; you make timely decisions, define problems when they are unclear, and do not let uncertainty become paralysis.
- A Boundary-Spanning Collaborator: You proactively cross team boundaries to solve problems. You know how to build alignment between product developers, security experts, and infrastructure engineers, navigating difficult technical trade-offs with empathy and direct communication.
Skills Required
- 7+ years of experience building and operating developer platforms
- Significant experience with CI/CD toolchains
- Expertise in scaling high-availability distributed systems
- Strong understanding of operational risks and SLOs
- Ability to foster collaboration across teams
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike. One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy. Oh, how the times have changed. Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts? For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another. At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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