Senior Platform Engineer

Job Description

About Us

At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.

Celebrated as one of the ‘Sunday Times UK's Best Places to Work, our culture at Henry Schein One UK as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for all individuals.

How we work

We are problem solvers, not ticket takers.

We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6-week cycles, addressing user needs and enabling technical innovation.

At our core is the customer. Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over-engineer our solutions. We let our users and the data tell us where we go next.

Our tech and tools

• .NET, C#, Linq, Microsoft SQL Server
• Ruby, Ruby on Rails, Postgres
• AWS, Azure
• Azure DevOps, GitHub, Asana, Slite, Slack, New Relic

How you’ll make an impact

Inquisitive and Driven: You have a bias to action and a passion for observability, availability and issue management. You are capable of creating highly secure, scalable and reliable solutions and want to ensure we offer the best possible experience to our users (and our engineers)
Optimistic and Courageous: You have an entrepreneurial approach with strong communication and interpersonal skills. You enjoy solving problems and like to challenge yourself by quickly identifying and mitigating an issue before moving on to the next one.
Self-motivated: You have experience in working closely with third party providers, engineering teams and business stakeholders to build highly scalable end-to-end applications. You are driven to improve engineering effectiveness and developer experience, removing friction and empowering engineers through innovation and modern practices.

What you'll do 

• Implement best practices for CI/CD pipelines, infrastructure-as-code, and observability that support our continuous delivery practices
• Lead initiatives to improve system reliability, performance, and security.
• Writing tooling to support our self-service automation portal to improve visibility for engineers
• Creating and maintaining innovative, automated solutions, tooling and alerting frameworks to improve the reliability of our production systems
• Proactively addressing application, platform and database performance as we scale to global regions (and supporting our product engineering teams to do the same)
• Collaborate cross-functionally with developers, product teams, and stakeholders to ensure seamless application deployment
• Building and maintaining developer tools that improve efficiency, reduce friction, and accelerate software delivery.
• Troubleshooting and resolving system issues proactively, always looking for opportunities to optimize and automate.
• Assisting with on-call rotations and processes
• Creating and maintaining technical documentation, onboarding materials, and training sessions to help engineers quickly adapt to tools and workflows.
• Educating, training and promoting our culture of ownership to help our engineering teams better understand the production impact of their changes
• Working closely with internal partners and teams to ensure that we ship software that meets security, SLA, and performance requirements

What you’ll bring with you

• Senior-level engineer with strong experience across both product Development and Operations
• A proven track record of working with a breadth of AWS services
• Evidencable experience as a software engineer, crafting commercial solutions in related tech stacks (ideally C#, Ruby or Typescript)
• Credible knowledge of IAC practices with AWS CDK (preferred)
• Experience with monitoring and observability solutions such as New Relic (or similar)
• Evidencable experience in improving application stability and performance
• Well-versed in containers; AWS ECS (preferred) or Kubernetes / Docker
• Strong experience in automating infrastructure, testing, and deployments using tools like Ansible, Chef, GitHub Actions, etc.
• Desirable: AWS Solution Architect certification
• Desirable: Knowledge of large data sets and data warehousing capabilities
• Desirable: Experience with AI tools and techniques to improve engineering effectiveness

Diversity at Henry Schein One

Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too. 

Our Shared Values

Everyone at Henry Schein One is encouraged to live and demonstrate our core values:  

Community

• Each Person is as Important as the Next
• Open Communication
• Diversity & Inclusion

Caring

• Corporate Citizenship
• Shared Success

Career

• Ethics
• Recognise Creativity & Encourage it

People are our Greatest Asset

Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.