Senior Platform Engineer

Founded by ex-Apple Product and Engineering leaders, Level is redefining the smart community with technology that is simple, intuitive, useful, and invisible. Together, our platform and services provide premium experiences for all those who live, work, and own multifamily communities.

At Level, we take a unique approach to designing products - one that shifts focus from what we make to how we make it and who we make it for. It’s an approach that results in elegant and unique solutions, raising the bar for the entire smart home ecosystem. 

As a Senior Platform Engineer, you will tackle complex system design challenges to build the backbone of our platform. You'll design and implement scalable, fault-tolerant services that process high-volume real-time data, ensure synchronization across hundreds of thousands of IoT devices, and deliver seamless user experiences to hundreds of thousands of residents and property managers.

Some specific problems you might work on include:

• Designing APIs that model device traits and capabilities in a way that is intuitive for developers to work with and easy to extend to new devices.
• Building a real-time notification service that can handle spiky traffic patterns without compromising on latency.
• Crafting efficient data pipelines to process and derive insights from massive data event streams.
• Implementing secure communication protocols and authentication mechanisms for IoT devices.

We're looking for technical leaders who can break down these ambiguous problems, design elegant solutions, and drive them from prototype to production. You'll collaborate closely with other engineers, product managers, and stakeholders to define the future of our platform.

We prioritize rapid iteration to quickly deliver robust solutions that perform in real-world conditions. Our approach emphasizes observability and data-driven refinement, allowing for continuous improvement. You'll see the impact of your work almost immediately, thriving in an environment that values adaptability while maintaining high standards of reliability.

Our tech stack includes Golang, Python, Kubernetes, Kafka, Redis, PostgreSQL, AWS Lambda, and more. We're looking for engineers who are excited to learn new technologies and contribute to our evolving architecture.

• : Design and evolve the architecture of our core platform services, focusing on scalability, reliability, performance, and maintainability. Lead the technical roadmap from conception to implementation.
• : Address complex issues in distributed systems that handle real-time data processing at a scale of hundreds of events per second, device synchronization, and IoT security. Ensure the robustness and resilience of all services.
• : Develop clean, efficient, and well-tested code. Contribute to shared libraries and set coding standards for excellence.
• : Engage with cross-functional teams to precisely define requirements, explore technical possibilities, and deliver high-impact features. Communicate your designs and decision-making process clearly to both technical and non-technical stakeholders
• : Take full ownership from design through deployment to ongoing operation, making informed, data-driven decisions and adapting based on operational feedback.
• : Mentor and develop junior engineers, fostering a culture of technical excellence, continuous improvement, and psychological safety.

• : Demonstrate proficiency in designing, building, and operating scalable, fault-tolerant distributed systems. Expertise in real-time data processing, event-driven architectures, and security is essential.
• : Extensive experience in building and maintaining robust production systems. Proficient in Golang or Python, with a preference for expertise in both. Well-versed in cloud-native technologies and microservices architectures.
• : Exhibit the ability to clearly articulate complex technical details and trade-offs, ensuring effective collaboration across diverse teams.
• : Show a strong commitment to developing solutions that focus on user needs, significantly enhancing usability and overall satisfaction.