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As a Senior Backend Engineer at Ambient, you will develop and improve the platform by integrating smart technology and managing backend processes. Responsibilities include programming primarily in Python, designing APIs, owning the development lifecycle, and collaborating with product teams.
As a Tier 1 Customer Support Representative, the primary responsibility is to provide excellent technical support to customers via voice and email, while managing ticket queues and meeting established performance metrics. Escalate more complex issues as necessary and maintain attention to customer pain points and experiences.
The Product Manager will oversee the roadmap and prioritization for the Ambient backend platform and mobile applications, collaborate with cross-functional teams, manage the product backlog, and serve as the voice of the customer. Responsibilities include creating PRDs, collaborating with engineering and design teams, supporting agile development practices, and assisting in go-to-market planning and deployment.
As a Senior IoT Engineer, you will develop and maintain software for smart building technology, specifically with Z-Wave and Zigbee protocols. You'll manage the entire development lifecycle, automate testing, and collaborate with engineering and support teams to ensure high-quality solutions and troubleshoot any issues that arise.
As a Senior Analytics Engineer, you will support decision-making by creating data models, improving telemetry collection, and building data quality tests. You will work closely with subject matter experts and lead the development of analytical tools in a cross-functional team environment.