Civica builds software that runs essential public services. Our systems support local government, the NHS, housing associations, and financial institutions - services that millions of people depend on every day. When our software works well, caseworkers make better decisions, clinicians access the right information, and councils deliver services that communities rely on.
We're not a startup chasing the next hype cycle. We're a company with deep roots in the public sector, working on problems that matter - and we're investing seriously in how we build software to make sure we can keep doing that for the next decade.
Why you will love this opportunity as Senior Platform Engineer at Civica
Platform Enablement helps engineering teams across Civica turn ideas into safe, reliable production delivery by reducing friction in the way teams build, release, operate, and get support for their services. The department brings together the people, tooling, and practices needed to improve developer experience, strengthen delivery standards, and ensure engineering effort is focused on product outcomes rather than reinventing infrastructure, support processes, or cost management.
The Field Engineering team is the embedded, hands-on arm of Platform Enablement. Working directly with product engineering teams, Field Engineering helps translate standards into practical, sustainable improvements within each team’s codebase, delivery process, and operating context. The team partners closely with engineers and delivery leaders to identify gaps, unblock adoption of common tooling and practices, and build momentum towards safer, faster, and more consistent software delivery.
This role will support that mission by working alongside product teams to understand their current engineering practices, help them adopt platform standards, and guide practical improvements across areas such as development workflow, automated checks, build and release processes, observability, and production readiness. The position is suited to someone who can combine strong engineering judgement with a collaborative enablement mindset, helping teams make measurable progress while building trust in the platform and practices that support them.
Requirements
- Work directly with product engineering teams to understand their current delivery practices and identify practical improvement opportunities.
- Help teams adopt Platform Enablement standards.
- Support improvements to development workflows, build pipelines, automated checks, release processes, and production readiness.
- Provide hands-on engineering guidance to help teams remove blockers and make sustainable progress.
- Translate central platform guidance into practical actions that fit each product team’s context.
- Promote safe, reliable, and consistent software delivery practices across Civica.
- Capture feedback from product teams and turn recurring friction points into clear signals for platform improvement.
- CI/CD and automated path-to-production practices
- Trunk-based development and modern branching strategies
- Automated testing, quality gates, and release confidence
- Build, versioning, promotion, and deployment concepts
- Observability, monitoring, and operational readiness
- Secure software delivery and shift-left controls
- Infrastructure, environment, and configuration management principles
- Developer experience and engineering enablement
- Stakeholder engagement, coaching, and influencing without direct authority
Benefits
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Time Off & Work-Life Balance
✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security
✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).
Health & Perks
✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Skills Required
- Experience working directly with product engineering teams to assess delivery practices and identify improvement opportunities
- Experience helping engineering teams adopt platform standards
- Knowledge of development workflows, build pipelines, automated checks, release processes, and production readiness
- Knowledge of CI/CD and automated path-to-production practices
- Knowledge of trunk-based development and modern branching strategies
- Knowledge of automated testing, quality gates, and release confidence practices
- Understanding of build, versioning, promotion, and deployment concepts
- Understanding of observability, monitoring, and operational readiness
- Understanding of secure software delivery and shift-left controls
- Understanding of infrastructure, environment, and configuration management principles
- Developer experience and engineering enablement knowledge
- Stakeholder engagement, coaching, and influencing without direct authority
Civica Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Civica and has not been reviewed or approved by Civica.
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Flexible Benefits — Flexible Benefits: Flexible and blended working are prominently promoted, and benefits are positioned as customizable by country and team. Flexibility around hybrid options and choice of perks is highlighted as part of the offer.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid volunteering via “Days of Difference,” options to buy extra leave, and work-from-home provisions indicate breadth in time-off programs. PTO structures and volunteering time are emphasized as integral components of the package.
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Healthcare Strength — Healthcare Strength: Private medical coverage, life and critical-illness insurance, and income protection in the UK point to robust protection benefits. Health and wellbeing initiatives for employees and families are also foregrounded.
Civica Insights
What We Do
Civica is one of the UK’s largest software companies, with over 30 years of proven expertise in delivering improved outcomes for public services around the world.
