Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:We are currently seeking a Senior Platform Engineer to join our Systems Engineering Team. This role is available to candidates across Canada. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum twice per week on one of our Anchor Days.
What your team does:The Systems Engineering team at Clio builds and operates the systems that power all of our cloud-based products and services. We design, automate, and maintain the infrastructure that enables our global teams to deliver reliable, secure, and scalable solutions to thousands of customers every day.
Our mission is to make deploying and operating software effortless and safe. We focus on automation, observability, and reliability, ensuring every engineering team at Clio can move faster and with confidence.
You’ll be part of a globally distributed team, collaborating closely with engineers in North America and Europe, driving technical excellence across Clio’s production environments.
Who you are:You’re an experienced platform engineer who thrives on building infrastructure that just works - scalable, secure, and self-healing. When you're solving problems, you're just as comfortable writing code as you are digging into cloud architecture. You communicate clearly, enjoy mentoring others, and bring both curiosity and calm to complex challenges.
What you’ll work on:Design, build, and maintain the AWS infrastructure supporting Clio’s production environments.
Implement and evolve Infrastructure-as-Code using Terraform, ensuring reproducibility and compliance.
Collaborate with developers to improve CI/CD pipelines, deployment strategies, and overall developer experience.
Enhance observability and reliability, refining alerting, monitoring, and incident response.
Lead cloud optimization projects, improving performance, cost efficiency, and security posture.
Mentor and guide team members, fostering a culture of technical excellence and continuous learning.
Partner with Security, MLOps, and Product Engineering teams to deliver scalable, resilient, and compliant systems.
Deep experience designing, deploying, and operating AWS infrastructure and managed services (like RDS, EKS, Lambda) at scale.
Strong expertise with Terraform and infrastructure automation.
A strong foundation with coding skills either with application development, or building automation and tooling.
Proficiency in container orchestration and cluster management.
Experience with CI/CD systems such as Buildkite, GitHub Actions, etc.
Familiarity with observability platforms (Datadog, Prometheus, Grafana, etc.).
Familiarity with Linux systems administration, networking, and observability tooling.
Demonstrate a keen interest in improving your craft by using AI.
Excellent communication and documentation abilities, with a focus on knowledge sharing and team collaboration
Growth mindset when it comes to process improvement and new technologies, especially AI.
Experience with Kubernetes (EKS) on AWS in production environments.
Expertise with best practices for managing and securing Cloud environments at scale.
Prior experience in platform engineering or developer productivity teams.
Prior experience working with software teams building and shipping applications to the Cloud.
This posting is for an existing vacancy.
#LI-Remote
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
Skills Required
- Design, deploy, and operate AWS infrastructure and managed services (RDS, EKS, Lambda) at scale.
- Expertise with Terraform and infrastructure-as-code automation.
- Coding skills for automation, tooling, or application development.
- Proficiency with container orchestration and cluster management (Kubernetes/EKS).
- Experience with CI/CD systems (Buildkite, GitHub Actions, or similar).
- Familiarity with observability platforms (Datadog, Prometheus, Grafana).
- Familiarity with Linux systems administration, networking, and observability tooling.
- Strong communication, documentation, and mentoring abilities.
- Interest in and willingness to use AI to improve engineering practices.
- Prior platform engineering or developer productivity experience (bonus).
- Expertise with best practices for securing cloud environments at scale (bonus).
Clio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clio and has not been reviewed or approved by Clio.
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Fair & Transparent Compensation — Public salary bands on job postings and a regional pay‑transparency report signal clear ranges and equity review practices. Pay‑range transparency is described as global, with internal ranges shared company‑wide.
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Healthcare Strength — Health, dental, and vision coverage are emphasized, with U.S. healthcare called out as strong and Canada‑based employees receiving a dedicated counseling benefit. Wellness programming and an Employee and Family Assistance Program complement core medical coverage.
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Leave & Time Off Breadth — Flexible paid time off with a stated four‑week minimum and paid volunteering time are part of the standard package. Parental leave is offered for birthing and non‑birthing parents.
Clio Insights
What We Do
Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000. Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry. Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights. Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.
