Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were acquired by the world’s leading private equity firm “Bain Capital” for $17bn! and we have many new strategic product initiatives
We are headquartered in Boston, and our other offices are in Atlanta, Austin, Belfast, and Burlington. In India, we have offices in Bangalore, Pune and Chennai
Position Summary: We’re seeking a Senior Platform Engineer (SMTS) to join in our Analytics & AI division in Bangalore. This role is part of a growing MLOps Engineering team, working on designing, building, and scaling the foundational cloud and Kubernetes infrastructure that powers our ML and analytics workloads. If you’re a strong backend/platform engineer with a passion for Python, Kubernetes, and public cloud platforms (preferably AWS), this is an exciting opportunity to drive impact at scale.
About the Team: The Analytics & AI team harnesses petabytes of healthcare data to power intelligent, actionable insights. Our Platform Engineering team focuses on creating the underlying infrastructure and services that enable robust data science, machine learning, and analytics across athenahealth’s ecosystem. You’ll be a core contributor in enabling scalable, secure, and efficient ML operations.
Ideal Qualifications:
- Bachelor’s degree in computer science, Software Engineering, or a related field
- 4–9 years of experience in backend or platform engineering
- Strong programming experience, especially in Python
- Hands-on expertise in Kubernetes — deploying, managing, and optimizing clusters and workloads
- Experience with cloud infrastructure (preferably AWS) and tools like Terraform or CloudFormation
- Familiarity with Kubeflow or other ML orchestration tools (a plus, not mandatory)
- Strong knowledge of CI/CD, containerization, and cloud-native architectures
- Experience in working with observability tools like Grafana, Prometheus, and CloudWatch
- Understanding of cloud security, service mesh (e.g., Istio), and infrastructure as code
- Experience with databases like Snowflake, PostgreSQL, MySQL, or Redis is a plus
Job Responsibilities:
Platform Engineering & Infrastructure (50%)
Design, implement, and scale cloud-native infrastructure and internal platform tools
Build backend services and automation frameworks in Python
Manage and optimize Kubernetes clusters and workloads supporting ML and analytics
Enable automated infrastructure provisioning using IaC tools
Ensure systems are secure, reliable, and scalable for production use
Collaboration & Delivery (30%)
Partner with data science, DevOps, and engineering teams to support their deployment pipelines
Lead or contribute to architecture/design discussions and technical decisions
Contribute to agile practices including sprint planning, retrospectives, and backlog grooming
Reliability & Optimization (20%)
Own performance, reliability, and observability of deployed platforms
Improve logging, alerting, and monitoring systems
Promote platform best practices across teams and mentor junior engineers
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
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What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
