AstraZeneca

Senior Platform Engineer - CRM Applications

Posted 15 Days Ago

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Wilmington, DE, USA

In-Office

Senior level

Biotech • Pharmaceutical

The Role

Design, build, test, release and support CRM platforms (Veeva/OCE/Salesforce). Lead solution architecture, integrations, POCs, platform innovation, and CRM release activities across regions. Collaborate with IT, vendors, and business partners to drive adoption and technical roadmaps.

Summary Generated by Built In

EMPLOYER: AstraZeneca Pharmaceuticals LP

TITLE: Senior Platform Engineer - CRM Applications

LOCATION: Wilmington, DE (A hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies.)

HOURS: Full-Time; Mon-Fri (40 hours/week)

DUTIES: Plan, analyze, design, configure, test, release, and implement Customer Relationship Management (“CRM”) Platforms. Work with third-party suppliers and provide recommendations on enhancements, monitor performance, and support maintenance of deployed applications. Lead design and build for releases and projects on the Veeva CRM platform and related applications and integrations. Serve as an internal consultant for Information Technology (“IT”) and business partners across regions and business areas. Identify platform exploitation and innovation opportunities, promote new platform features, run assessments and Proof of Concepts (“POCs”) for new initiatives, and generate innovation ideas. Participate in business requirement gathering and design activities with business and IT partners. Lead delivery activities through Design, Build, Test, and Deploy phases for regular releases and key Veeva platform initiatives.

REQUIREMENTS: Must have a bachelor’s degree or foreign equivalent in Computer Science, Computational Biology, Biotechnology, or a related field plus five (5) years of progressively responsible experience in the pharmaceutical industry in the position offered, as a Solution Architect, or a related position. Must have five (5) years of experience with all of the following: Utilizing Veeva CRM, OCE CRM (Orchestrated Customer Engagement), and Salesforce platform; Utilizing Veeva Vault, Salesforce Marketing Cloud, Snowflake, and Databricks; Utilizing Apex, Visualforce, Lightning (Salesforce-specific), React.js, React Native, REST/SOAP APIs, and middleware (including MuleSoft and SnapLogic); Utilizing Power BI and Generative AI methodologies; Drafting solution blueprints aligned with business requirements, platform capabilities, and technical constraints; Identifying platform initiatives, promoting new features, driving adoption, and enabling marketing technologies; Leading CRM release activities, overseeing configuration/customization and UX development for OCE CRM; and Onboarding new technologies, conducting proof-of-concepts (POCs) and hackathons, and influencing strategic roadmaps. Must have earned the following certifications: Veeva CRM Associate White Belt; and Veeva Align Business Administrator. 15% domestic travel is required to various and unanticipated company and client sites.

Click Apply to submit your application. No calls please. EOE.

Date Posted

21-Jul-2026

Closing Date

18-Oct-2026

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.

Skills Required

Bachelor's degree in Computer Science, Computational Biology, Biotechnology, or related field (or foreign equivalent)
Five years progressively responsible experience in the pharmaceutical industry in this role, as a Solution Architect, or related position
Five years experience utilizing Veeva CRM, OCE CRM (Orchestrated Customer Engagement), and Salesforce platform
Five years experience with Veeva Vault, Salesforce Marketing Cloud, Snowflake, and Databricks
Five years experience with Apex, Visualforce, Salesforce Lightning, React.js, React Native, REST/SOAP APIs, and middleware including MuleSoft and SnapLogic
Five years experience with Power BI and Generative AI methodologies
Experience drafting solution blueprints aligned with business requirements, platform capabilities, and technical constraints
Experience leading CRM release activities, overseeing configuration/customization and UX development for OCE CRM
Experience onboarding new technologies, conducting POCs and hackathons, and influencing strategic roadmaps
Certifications: Veeva CRM Associate White Belt and Veeva Align Business Administrator
Willingness to travel domestically up to 15%

AstraZeneca Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AstraZeneca and has not been reviewed or approved by AstraZeneca.

Fair & Transparent Compensation — Pay is considered competitive across many roles when total rewards are factored in. Senior scientific and leadership bands are described with high ranges that reinforce competitiveness at upper levels.
Strong & Reliable Incentives — Bonuses, equity eligibility in many salaried roles, and solid sales on‑target earnings with upside are emphasized as meaningful parts of compensation. These elements boost overall value even where base pay is not the very highest.
Retirement Support — A 401(k) program with a strong company match and immediate vesting is repeatedly cited as a standout. Generous retirement support is viewed as enhancing the total package relative to peers.