Senior Planner/Works Programmer

Posted 16 Hours Ago
Be an Early Applicant
Eastbourne, East Sussex, England
Mid level
eCommerce • Marketing Tech
The Role
The Senior Planner will coordinate and lead a Responsive Repairs team, managing work orders, allocating tasks to operatives and contractors, and ensuring a high standard of customer service while meeting key performance indicators.
Summary Generated by Built In

Annual salary: up to £34,500.00

Senior Planner

Eastbourne

£34,500 Per Annum. 42.5 Hours Per Week.

“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.

About the Role:

We are now seeking a Senior Planner to join our team; delivering excellent service and support through our local teams, who understand the importance of working together for the local community.

As a Senior Planner you will coordinate and motivate all involved in the Responsive Repairs team. To lead, manage and motivate a Responsive Repairs Planning Team on a local Social Housing R&M Contract. The planning team’s core function is scheduling works orders through the in-house appointments system, allocating repairs works to trade operatives and contractors whilst ensuring a safe & high performing customer focussed service is maintained. You will strive to deliver all works are carried out with minimal average turnaround time, in compliance with Company operating procedures and achieve all your team’s KPIs.

Key Criteria:

  • Previous experience in a senior planning role
  • Able to work as part of team and on own initiative
  • Strong motivational skills
  • Worked with and delivered KPIs
  • IT literate – Outlook, Excel, Word
  • Previously worked in a customer focused role.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Benefits we can offer you

  • 25 days annual leave plus bank holidays
  • Access to EAP which includes counselling sessions
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
  • Family friendly policies

Apply below or to discuss your application further; contact Francesca at [email protected]

Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

The Company
Exeter
2,563 Employees
On-site Workplace
Year Founded: 1988

What We Do

Mears Group is a market-leading housing and care company that provides bespoke services to our clients. We provide and manage 11,000 homes for local and central Government and are also responsible for keeping 750,000 of all social housing in the UK in good repair. Mears has 6,500 employees and a footprint across the country

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