Location(s): Franklin, TN - HQ
Job Schedule: Full-time
Education Requirement: Bachelor’s degree
Sponsorship: No
Come Drive Innovation with Us. We are currently looking for a Senior Planner Connected Car Services PMO to join our team in Franklin, TN. The Senior Planner in Connected Car Services PMO will be responsible for the management of specific programs relating to Connected Services. Support transformational activities of NNA towards a focus on connected vehicles and mobility and their associated benefits to Nissan and Infiniti customers as well as to the company.
Manages programs and projects that support the enablement and implementation of new services for Infiniti InTouch and NissanConnect services. Leads large cross-functional teams to gather requirements, create development schedules and manage software/system development teams to ensure a high level of quality and on time delivery.
CCS scope includes projects supporting embedded TCU telematics reporting/analytics, mobile app development, IoT integration and, foundational elements for autonomous drive.
A Day in the Life:
The responsibilities listed are not intended to be an exhaustive list of all duties for this role. Additional tasks may be assigned, as needed, to support business objectives.
- Work with other functions within CCS PMO, Aftersales, NTC-NA, Total Customer Satisfaction, Nissan Digital, Legal, Product Planning, Purchasing and other regional functions to align, track, lead, and maintain connected service projects.
- Identify and resolve issues promptly by engaging the appropriate teams, evaluating existing requirements and escalating to higher management, when necessary
- Score, Maintain, and Communicate Project Score cards as required.
- Work with NML Connected Vehicles Teams and other internal and external stakeholders to assist in Nissan’s overall connected services.
- Identify and develop cross-functional partnerships required for connected car projects.
- Advocate and promote connected services throughout Nissan North America; drive employee and executive engagement.
- Coordinates workshops and leads technically minded discussions with subject matter experts supporting system architecture, business development, finance, operations, marketing, QA and other internal Nissan teams with telematics technical service providers.
- Maintains project schedules, ensures clear business/technical requirements and representation from all stakeholders for new service development, key improvements and change requests.
- Organize and maintain thorough documentation to provide clear references when questions arise
- Tracks adoption timing and budget for change of scope requests. In order to contain costs, evaluates if change request is absolutely necessary.
- Management of the change request process to ensure timely deliverable of supplier quotes.
Who We’re Looking for:
Required:
- Bachelor’s degree and 6+ years of experience, having been responsible for leading cross-functional projects.
- Exceptional program/project management; prior experience as a project manager or leader on both large and small projects. Able to manage more than one project at a time.
- Demonstrates excellent communication skills both oral and written, not hesitating to ask questions to gain a deeper understanding and encourage critical thinking.
- Effectively presents to both large and small audiences, conveying information transparently and engaging with diverse groups.
- Exhibits a strong sense of curiosity and a willingness to delve into issues, thoroughly investigating to uncover solutions.
- Ability to perform work onsite at NNA HQ Franklin, TN.
- Travel: 10% domestic and international travel.
Desired:
- Detailed and IT mindset is desirable
- Project Management Certification (PMP or equivalent) is a plus.
- Telematics or other software-based project management experience is preferred.
- Prior Information Technology roles such as programmer, engineer, or analysts a plus.
- Prior experience in a start-up or fast paced IT/IS environment focused on service delivery or planning is desired.
What You’ll Look Forward to at Nissan:
Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.
Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide.
Built for Your Best:
https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa
Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.
It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.
NISSAN FOR EVERYONE
People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base.
Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included.
Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products.
Join us as we carry our commitment to our employees and customers into the future.
Franklin Tennessee United States of America
Skills Required
- Bachelor's degree
- 6+ years of experience leading cross-functional projects
- Exceptional program and project management experience
- Experience managing both large and small projects, including multiple projects concurrently
- Excellent oral and written communication skills
- Ability to present effectively to large and small audiences
- Ability to work onsite at Nissan North America headquarters in Franklin, Tennessee
- Ability to travel 10% domestically and internationally
- Detailed and IT-oriented mindset
- Project Management Professional certification or equivalent
- Telematics or software-based project management experience
- Prior information technology experience as a programmer, engineer, or analyst
- Experience in a startup or fast-paced IT/IS service delivery or planning environment
Nissan Motor Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nissan Motor Corporation and has not been reviewed or approved by Nissan Motor Corporation.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, pharmacy benefits, and disability and life insurance options. Access to on-site medical centers and pharmacies at major locations further strengthens perceived coverage breadth.
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Wellbeing & Lifestyle Benefits — Vehicle-related perks such as employee leasing/discount programs and profit sharing are highlighted as standout rewards that add meaningful lifestyle value. On-site fitness centers or gym reimbursements and occasional on-site amenities also contribute to a stronger overall perks experience.
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Leave & Time Off Breadth — Time-off offerings are portrayed as robust, with accrued vacation and a stated set of paid holidays. This breadth can meaningfully enhance the total rewards picture, especially where workloads are demanding.
Nissan Motor Corporation Insights
What We Do
At Nissan Motor Corporation, we are transforming how people live and drive — and we need passionate innovators to help us create a more sustainable future. As a global automotive leader, we take pride in enriching the lives of our employees and believe your passion, talent, and dedication are essential to our success. That’s why we provide career growth opportunities to help you move ahead, internal mobility so you can explore other career paths, and a healthy work-life balance so you always feel your best. In the spirit of “doing what others don’t dare to do,” we value your knowledge and life experience. We work to ensure all employees have a voice and always feel comfortable using it. Join us on our journey into a future of possibility, and experience a career as exhilarating as the open road.
Why Work With Us
Nissan is a global company driven by the accomplishments of our employees. We find pride in our continued commitment to diversity and an exciting lineup of vehicles. Simply put, we are at the intersection of people, transportation, and the environment which keeps us at the forefront of innovation.
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