Senior PeopleSoft HCM Functional Analyst

This is a remote position.

• Provide functional HR expertise, including Workforce Administration, TAM/CG, and HR security set-up and row-level security.
  
• Interpret and apply State of Texas statutes, HR policies, and labor regulations to system configuration and processes.
  
• Support the CAPPS HR/PY functional design phase, including creating and reviewing Functional Design Documents (FDDs) and performing functional configuration changes.
  
• Configure and maintain tables, workflow (AWE), and queries using PS/Query and SAP Business Objects.
  
• Ensure CAPPS compliance with the Family Medical Leave Act (FMLA), including plan administration, leave type customization, module integration, and compliance reporting.
  
• Apply technical knowledge of Application Designer, Integration Broker, SQR/BI Publisher reporting, SQL, and PeopleSoft security including State of Texas multitenancy requirements.
  
• Collaborate cross-functionally on troubleshooting, requirements gathering, documentation, testing (UAT, regression), and incident management using systems such as ServiceNow and BOSSDesk.
  
• Provide structured cross-training to junior analysts and deliver training and support to agency personnel.
  
• Provide Level 2 Service Desk support, including complex ticket handling and advanced troubleshooting, in coordination with the Tier 3 Managed Services vendor.
  
• Ensure digital products and content meet WCAG 2.1 accessibility standards and participate in Major Incident Management (MIM), Disaster Recovery, Upgrade Testing, and the annual SOC-1 attestation audit.
  

• 8 years of experience in: Texas public sector work directly supporting a Texas state government agency; supporting the HR module in PeopleSoft HCM version 9.2; applying State of Texas applicable policy; applying federal labor laws; preparing WCAG 2.1-compliant materials for distribution; interpreting contractual language and holding vendors accountable to contractual requirements; and data integration, data quality, and SDLC processes and methodologies.
  
• 4 years of experience performing functional project management activities in support of CPA's CAPPS program.
  
• 3 years of knowledge of Information Technology Infrastructure Library (ITIL) principles and practices for IT service management (ITSM) and IT asset management (ITAM).
  
• 3 years of experience with CAPPS Central production and expansion functional support activities for more than 100 agencies and 5 Hub instances.
  
• Knowledge of technical and functional attributes of Oracle PeopleSoft.
  
• Experience with Agile and other SDLC methodologies.
  
• Experience with ITIL methodologies.
  
• Experience with or knowledge of information security frameworks (i.e., NIST).
  

• 4 years of CPA experience in: supporting the FMLA module to enter and track FMLA balances for all FMLA plan types; participating in Fiscal Year-End processes specific to reorganizational changes and legislative mandates; loading mass salary actions for agencies; performing customer-facing responsibilities in support of CAPPS expansion efforts for Central and Hub agencies; gathering requirements and writing functional specifications for legislatively mandated benefit enrollment programs using web services; performing SQL actions to keep CAPPS and SPRS systems in sync; and supporting CPA's legacy Statewide Financial Systems production support activities.
  

• Experience gathering business requirements for large projects.
  
• Ability to work independently in a diverse team environment with on-site and remote team members.
  
• Strong written, verbal, and interpersonal communication skills.
  
• Knowledge of project management methodologies.
  
• Strong problem-solving skills and the ability to multitask, with readiness to put in extra effort when necessary.
  
• Candidate shall complete a minimum of 10 hours of professional training annually in a relevant area of expertise, at no compensation from CPA and on personal time; all associated costs are the responsibility of the Candidate.
  
• Total estimated hours per Candidate shall not exceed 1,920 hours.
  
• Candidate may be required to work outside normal business hours, including weekends, evenings, and holidays, as requested.
  
• Services are expected to begin 09/01/2026 and complete by 08/31/2027, with potential amendment, renewal, or extension by written agreement of both parties.