Senior People Partner (HRBP) - India

Posted 14 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Senior level
Healthtech • Social Impact • Software
Frictionless provider intelligence.
The Role
Serve as the primary People partner for India, focusing on Operations: coach leaders, manage employee relations and investigations, improve engagement and retention, support onboarding/payroll/compliance, lead People projects, and drive process improvements across the employee lifecycle.
Summary Generated by Built In

About CertifyOS

CertifyOS is building the data infrastructure that powers modern healthcare.

Today, healthcare organizations rely on fragmented and outdated provider data. This creates unnecessary administrative work, regulatory risk, and higher costs across the system. We’re solving that problem.

Our API-first platform automates provider licensing, enrollment, credentialing, and network monitoring by connecting directly to hundreds of primary data sources. We help healthcare organizations maintain accurate, compliant, and reliable provider networks at scale.

Our vision is simple: One API. One provider ID. Frictionless provider data.

We’re backed by leading investors and built by a team with deep experience in provider data systems. At CertifyOS, we value authenticity, accountability, collaboration, results, and openness to feedback. We’re building a high-ownership team focused on solving real infrastructure problems that impact millions of patients.

About the Role

As the People Partner for India, you'll be the primary People partner for our India teams, with a strong focus on supporting our Operations organization, our largest team in India. You'll work closely with leaders to build high-performing teams, coach managers, navigate employee relations, and create an exceptional employee experience.

We're a lean and growing People team, so this role goes beyond traditional business partnering. You'll also own and support a broad range of People Operations and HR Generalist responsibilities across India, from onboarding and payroll coordination to policy implementation, compliance, employee engagement, and process improvements. If you enjoy rolling up your sleeves, wearing multiple hats, and building as you go, you'll thrive in this role.

What You'll Do
  • Partner with leaders to support organizational growth, team effectiveness, and employee experience.

  • Coach managers on performance, employee development, engagement, and people-related challenges.

  • Lead employee relations matters, investigations, and performance management with sound judgment and empathy.

  • Drive initiatives to improve engagement, retention, and manager capability.

  • Support talent reviews, succession planning, and organizational changes.

  • Own and support core People Operations across India, including onboarding, offboarding, payroll inputs and coordination, leave administration, policy implementation, compliance, HR documentation, employee lifecycle processes, and vendor coordination.

  • Partner with Recruiting, Finance, Payroll, IT, and other teams to ensure a seamless employee experience.

  • Lead People projects, improve processes, and take ownership of new initiatives as the company grows.

What We're Looking For
  • 6+ years of HR experience across both HR Business Partnering and HR Generalist/People Operations responsibilities.

  • Strong employee relations experience and confidence managing complex workplace matters.

  • Experience supporting fast-paced, high-growth organizations.

  • Solid understanding of Indian employment laws and HR best practices.

  • Comfortable owning operational HR responsibilities, while also acting as a trusted advisor to leaders.

  • A hands-on, ownership mindset, you enjoy solving problems, taking initiative, and getting things done without waiting to be asked.

  • Excellent communication, stakeholder management, and coaching skills.

  • Startup or SaaS experience is a plus.

Why Join Us?
  • Build and shape the People function in a fast-growing company.

  • Partner directly with leaders while owning key People Operations across India.

  • Enjoy broad ownership, autonomy, and the opportunity to make a meaningful impact.

  • Work with a collaborative team that values initiative, pragmatism, and continuous improvement.

Benefits of Working at Certify

  • At Certify, we’re building with intention and taking care of the people doing the work.

  • Your well-being matters to us. We provide 100% coverage of health, dental, and vision insurance premiums for employees. Our US-based team benefits from unlimited PTO, with at least two weeks off each year to recharge. In India, employees are supported with health insurance, statutory leave benefits, and additional wellness (menstrual) leave for women.

We are an equal opportunity employer committed to building an inclusive environment where everyone feels valued and empowered to do their best work, and we welcome applicants from all backgrounds and experiences.

If you require reasonable accommodations during the application process, please contact [email protected].

We are also committed to pay transparency and foster an open culture where compensation conversations are encouraged and respected.

Skills Required

  • 6+ years of HR experience across HR Business Partnering and HR Generalist/People Operations
  • Strong employee relations experience, including investigations and performance management
  • Solid understanding of Indian employment laws and HR best practices
  • Experience supporting fast-paced, high-growth organizations (startup or SaaS experience preferred)
  • Ability to own operational HR responsibilities (onboarding, payroll coordination, leave administration, policy implementation, compliance)
  • Excellent communication, stakeholder management, and coaching skills
  • Hands-on, ownership mindset with strong problem‑solving and initiative
  • Startup or SaaS HR experience

CertifyOS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CertifyOS and has not been reviewed or approved by CertifyOS.

  • Affordable Benefits Employee premiums for U.S. health, dental, and vision plans are covered 100%, materially lowering out-of-pocket costs. This employer contribution can offset a lower base and add meaningful value to total compensation.
  • Leave & Time Off Breadth An unlimited PTO policy with a mandatory minimum of two weeks, plus “no‑meeting Thursdays,” is designed to reduce burnout and support deep work. These practices emphasize recharge time alongside flexibility.
  • Wellbeing & Lifestyle Benefits A remote‑first setup with virtual company events and a home‑office/equipment stipend supports distributed work and team connection. Mental health benefits are also listed.

CertifyOS Insights

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The Company
HQ: New York, New York
70 Employees
Year Founded: 2021

What We Do

CertifyOS is a first-of-its-kind provider intelligence platform, powered by API integrations and hundreds of verified data points. We unlock insights and power performance for clinicians, teams and organizations, with frictionless licensing and enrollment, one-click credentialing and real-time network monitoring at your fingertips.

Why Work With Us

We are a remote team-first culture that ensures every employee has the opportunity to grow and learn. Join our team and feel good about what you’re doing and where you’re going.

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