Director of People & Culture Business Partnership

Job Description
Director of People & Culture Business Partnership
Hybrid - Wilmington, Delaware
Monday to Friday 8:00 a.m. to 5:00 p.m.
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
Position Summary:
Reporting to the Global Head of People & Culture Business Partners, the Director of People & Culture Business Partnership - Corporate & Legal Services (CLS) & Digital Brand Services (DBS), will collaborate with the global People & Culture team and CLS/DBS business leaders to provide consultative People & Culture support.
The Director of People & Culture Business Partnership will provide a proactive approach in order to support geographically dispersed teams, while also being the primary HR contact for senior CLS & DBS leaders. This role requires the ability to seamlessly transition between strategic and tactical responsibilities, while embodying CSC's core values and is responsible for leading a team of P&C Business Partners associated to the CLS & DBS business units.
Some of the things you will be doing:

• Serve as a trusted internal advisor to our global business in a high-touch, matrixed environment.
• Partner internally within the People & Culture department to collaborate, advocate, evaluate, and deliver results.
• Ensure that the organization's values are reflected through thoughtful partnership and recommendations in order to maintain CSC's strong culture.
• Apply a high degree of initiative and intuition, challenging the status quo, adding efficiency and effectiveness, incorporating best practice and driving change.
• Effectively address and navigate complex employee relations matters to ensure our policies and processes are in compliance with local legislation in order to mitigate risk and develop plans that support positive outcomes in line with our values.
• Collaborate with leaders to accelerate our talent pipeline by providing guidance, coaching, and facilitation of training to develop existing and next-generation leaders to unlock and unleash potential within the business.
• Facilitate talent assessments, gap-assessments, cohort and individualized development. Track and measure progress/movement along the way.
• Oversee, guide and/or support the delivery of BAU employee life cycle activities such as induction, probationary meetings, exit interviews, mid and year end performance reviews, promotions, comp-round, internal mobility, recognition. employee engagement trends and actions, wellbeing initiatives
• Ensure P&C queries are responded to in a timely and effective manner
• Collaborate with Legal and/or P&C Ops colleagues to ensure that all People & Culture policies and procedures are regularly updated and compliant with local laws
• Support with reporting and data collection in preparation for board packs and/or information requests from the business
• Collaborate with the CLS Talent Acquisition, CLS P&C Operations teams and CLS Learning & Development teams to identify and improve process efficiencies, improve the employee experience and support the delivery of CLS specific P&C initiatives
• Participate in and support the global P&C projects/ initiatives and ensure that these are successfully implemented in the local offices
• Leverage organizational design and change management tools to drive initiatives in partnership with leaders and other P&C team members.
• Guide leaders through workforce planning and organizational design; providing insight, facilitation, data, recommendations and meaningful outcomes (most notably through a large acquisition/integration this year)
• Lead, support, coach and develop a team of P&C Business Partners, as well as help to support and develop more junior members of the wider P&C community as and when required

What technical skills, qualifications, and experience do you need?

• University degree in related disciplines i.e. HR, business, economics, social studies
• Excellent in English both verbally and in writing
• Minimum of 10 years of HR experience in financial industry and/or in similar capacity with experience on leadership capacity
• Experience working in a matrixed organization is preferred
• General understanding of corporate services, fund services and trust businesses
• P&C Business Partner experience, preferably global, or comparable influential and strategic partnership. Proven ability to coach and influence others at varying levels through complex, difficult and emotional issues.
• Experience making recommendations in order to effectively resolve issues by using judgement that is consistent with our values, standards, practices, policies, procedures, regulation and government law.
• Ability to organize and prioritize work, taking initiative and following through on commitments.
• Ability to analyze various types of data tied to business strategies, progress and outcomes, in order to make informed recommendations to drive business results
• Ability to prepare/and present clear, impactful presentations to senior leadership to support strategic decision-making.
• Leverage expertise and communication skills to influence stakeholders and drive alignment on key initiatives.

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About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, U.S., providing market-leading expertise and knowledge-based solutions to clients worldwide. We have an unmatched global reach with offices and capabilities in more than 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,500 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC, Our Values, and our unwavering commitment to our clients, communities, and each other.
CSC is dedicated to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is respected. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging.
Colleagues are empowered to own their careers and have access to various career opportunities and excellent benefits, including annual Success Sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly through our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.