Key responsibilities for the role
Business Partnership
Acts as a trusted advisor to the ELT leaders and SLT member on people, workforce and organisational matters.
Influences leadership decisions through data, insights and commercial understanding.
Builds strong partnerships with leaders to proactively identify opportunities and address organisational challenges.
Balances enterprise priorities with functional business needs to deliver practical people solutions.
Segment People Strategy & Planning
Develops and executes clear, measurable segment people plans aligned to achieve the Global People Strategy.
Partners with leaders to identify priorities that improve business, team and leadership performance.
Utilises workforce intelligence to track progress and impact.
Workforce Planning, Talent, Performance and Development
Leads workforce planning activities to identify future workforce requirements — headcount, skills mix and capability needs and puts plans in place to address gaps and opportunities.
Designs and delivers talent management programs, succession planning and leadership pipeline development.
Leadership & Team Effectiveness
Coaches' senior leaders to build high-performing, accountable and inclusive teams.
Supports leaders to improve employee engagement, culture and performance outcomes using enterprise culture and engagement frameworks
Builds leadership capability through focused development and coaching initiatives. Strengthens collaboration, alignment and accountability across leadership teams.
Organisational Design & Change Management
Leads organisational design initiatives that improve effectiveness, scalability and performance.
Assesses organisational impacts, risks and readiness for change.
Partners with leaders to successfully implement and sustain change initiatives.
Enterprise Program Delivery
Leads the implementation of enterprise people programs and frameworks within the segment.
Partners with Corporate to embed talent, performance, reward, engagement and capability initiatives.
Ensures consistent application of people policies, frameworks and practices. Identifies opportunities to improve adoption and effectiveness of enterprise programs.
Employee Relations, Compliance & Risk Management
Provide expert guidance to leaders on employee relations matters, ensuring fair, consistent and legally sound outcomes
Manages employee relations matters and escalate high risk matters to the CPO
Qualifications and experience
- 8+ years' experience in Human Resources, including significant HR Business Partnering experience in a complex organisation.
- Proven experience partnering with senior leaders and executive stakeholders.
- Experience leading workforce planning, organisational design and change initiatives.
- Strong background in talent and performance management, succession planning and leadership development.
- Strong generalist HR knowledge
- Sound working knowledge of relevant employment legislation and employee relations practice
- Proven ability to build credible, trusted relationships with senior stakeholders and to influence at a leadership level
- Demonstrated experience in working with people data and analytics to inform recommendations and decisions
Skills Required
- 8+ years of experience in Human Resources, including significant HR Business Partnering experience in a complex organisation
- Experience partnering with senior leaders and executive stakeholders
- Experience leading workforce planning, organisational design, and change initiatives
- Strong background in talent and performance management, succession planning, and leadership development
- Strong generalist HR knowledge
- Working knowledge of relevant employment legislation and employee relations practices
- Ability to build credible, trusted relationships with senior stakeholders and influence at leadership level
- Experience using people data and analytics to inform recommendations and decisions
What We Do
Coates Group is a growing global technology and digital merchandising solutions provider creating immersive experiences for some of the world's leading brands and their customers. We are focused on creating dynamic, personalised and engaging experiences powered by our range of digital hardware and proprietary content management system. If you’ve ordered in-store or in the Drive-Thru at McDonald’s somewhere in the world, chances are you’ve interacted with our digital solutions! We work across 50+ global markets with our headquarters located in Sydney, Australia and other offices in Japan, India, China, the Middle East, Canada, Europe and the United States. Our people who we proudly call our “Crew” are at the heart of everything that we do. So, it is our commitment to empower and develop the people that set us apart. This is done by implementing new policies that our people care about like an annual market competitive bonus program, opportunities for growth and prioritisation for learning and development that includes kick-starting our new wellbeing program called Thrive. The cornerstone of Thrive is our flexible work approach, including a suite of flexible work options because we are believers that you should never miss an important life or work moment. Thrive also equips our crew with wellness tools and dedicated time to prioritise our health with Yoga and Meditation programs as well as a Global Wellness Day off to enjoy and recharge plus a Give Back Day for the opportunity to make an impact on the community. Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives). We are one global crew with diverse perspectives that make us stronger. We are curious, charismatic and authentic. And together, we make our purpose become a reality, to create immersive brand experiences for everyone
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