Senior People Business Partner, Sales and GTM | UK | Remote

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Hiring Remotely in New York, New York, USA
In-Office or Remote
Software
Grafana Labs creates leading open-source tools for visualizing operational data, with 1000+ employees in 20+ countries.
The Role

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

This is an exciting opportunity to join our already strong People Business Partnering function at Grafana Labs. You will report to our Senior Manager of People Business Partnering and form a critical part of our GTM Business Partnering team. You will support the design, implementation and drive of our People strategy, all while helping us maintain our culture as we scale. 

Our ideal candidate will be able to comfortably span both strategic planning and cross-functional partnerships with our people managers on their day to day needs and business goals. You will find yourself diving into highly tactical discussions at times and you won’t be afraid to roll your sleeves up when it relates to our People team initiatives. If you love variety, a broad scope, and have a passion to work with both experienced and new people managers to drive real change in the business, this role may be for you.

The responsibilities listed below are a sampling of the projects you would help to support and lead. You will have a real opportunity to create and design strategic processes to differentiate the People function as we continue to be a great place to work. 

What You’ll Be Doing:

  • You will partner directly with our GTM management and leadership teams building trusted advisor status with key stakeholders
  • You will identify needs, gaps, and opportunities within current processes and policies as well as partner to ensure sustainable and scalable processes are created
  • You will support the People Team by acting as the expert for your function surrounding all projects and initiatives
  • You will support new and experienced people managers across the GTM function to ensure we build a strong and consistent approach to people management 
  • You will partner with our People Team to deliver our annual processes surrounding talent and performance, workforce management, attrition and retention, compensation analysis and learning & development initiatives 
  • You will have the professional knowledge to actively contribute to the enhancement and delivery of these processes, as well as provide your perspective on how to improve Grafana initiatives on an ongoing basis

What Makes You a Great Fit:

  • You have experience partnering with GTM management teams
  • You enjoy wearing many hats and are able to be both a strategic partner as well as tactical support when needed
  • You are process oriented and enjoy creating structure where there may be ambiguity and are skilled at finding creative solutions to non-obvious problems
  • You will handle a wide range of complex and highly sensitive employee issues and will maintain confidentiality at all levels of the organisation
  • You are a people-person and problem solver at heart - you are able to take your passion for helping others and identifying problems to ultimately define solutions and drive impact all via a high say/do ratio
  • You appreciate working in a team to manage competing priorities and use your initiative and creative problem solving to confidently manage decision-making  
  • You will be have a customer service approach to your role ensuring that everyone, locally and internationally, views you as a “go to” person for your business and function

Bonus Points For:

  • Ideally you have experience of working remotely and internationally coordinating with team members globally and understand the challenges and opportunities of remote work and communication
  • You have experience in a high-growth scaling environment

Compensation & Rewards:

In the United Kingdom, the base compensation range for this role is £72,000 - £90,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.  

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. 
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

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Grafana Labs Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Grafana Labs and has not been reviewed or approved by Grafana Labs.

  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical, dental, and vision options with low deductibles in the US and local equivalents in other countries. Mental health support is also included, alongside wellness support that can be applied to therapy or ergonomic needs.
  • Leave & Time Off Breadth Time off is positioned as notably generous, including 30 days of paid vacation plus holidays and additional shutdown days. Parental leave and sick leave are also part of the time-off package, supporting broader work-life needs.
  • Equity Value & Accessibility Equity is presented as a standard component of compensation, with RSUs included across roles to provide ownership in company outcomes. The package framing emphasizes total compensation that combines base pay with equity and, in some cases, bonuses.

Grafana Labs Insights

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The Company
HQ: New York, New York
1,300 Employees
Year Founded: 2014

What We Do

Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 5,000 Grafana Labs customers, including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom, and more than 20 million users of Grafana around the world. Grafana Labs helps companies manage their observability strategies with the LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise offerings, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo) as well as extensive enterprise data source plugins, dashboard management, alerting, reporting, and security.

Why Work With Us

Clear communication is vital in a remote-first company. We hold weekly team updates, monthly all-hands calls, co-located offsites, and annual events. We've enhanced hiring, onboarding, and training with a learning management tool and quarterly bootcamps. We offer 30 vacation days plus local holidays, with equal benefits for all employees globally.

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