Role Overview
The Pega Certified Senior System Architect (CSSA) role adds hands-on technical design, configuration, and development, complex problem resolution, guidance and support for junior team members, code and documentation reviews, and use of modern principles, methodologies, and tools to advance financial operations and dispute management initiatives. Lead Pega CSSA with strong technical implementation skills, framework customization experience, and team collaboration.
Creates and leads the technical design, configuration, and implementation of Pega-based payment solutions, specifically leveraging Pega Smart Investigate for Payments (PSI). Proposes & designs software solutions to address complex banking operational needs. Prepares technical and procedural documentation required. Facilitates complex problem resolution within application data structures, integrations, and case workflows. Provides technical guidance and support to colleagues. Reviews coding, testing, and documentation of software. Applies modern principles, methodologies and tools to advance payment processing capabilities and system performance.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized banking solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support the companies Enterprise Risk Management Framework.
Key Responsibilities
Technical Troubleshooting - Subject Matter Depth and Breadth
Application Delivery Process - Extensive Experience
Application Design, Architecture - Subject Matter Depth and Breadth
Application Development Tools - Subject Matter Depth and Breadth
Application Testing - Extensive Experience
Packaged Application Integration - Subject Matter Depth and Breadth
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
- 8+ Years of overall IT experience with 5+ years specializing in Pega design and development, preferably in a large banking / financial institution environment focusing on payment exception processing.
Pega Certified Senior System Architect (CSSA) certification
Pega Smart Investigate for Payments (PSI) framework configuration and support
Constellation Experience
Object-Oriented Programming and Pega Guardrails
Data Pages, Activities, Flows, and Case Management design
API and Service Integration (REST/SOAP/MQ)
Process Improvement
Release Management
Software Solutions and Design
Application Development
Design and architecture familiarity/experience
Business and Team Management
Group Problem Solving
Customer Engagement and Solutions Oriented
Preferred Qualifications
Banking experience
Financial institution experience
Understanding regulatory and risk controls
Locations: Pittsburgh, PA
About Techstra Solutions
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: www.techstrasolutions.com
Skills Required
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field
- 8+ years of overall IT experience
- 5+ years specializing in Pega design and development
- Pega Certified Senior System Architect (CSSA) certification
- Pega Smart Investigate for Payments (PSI) framework configuration and support experience
- Pega Constellation experience
- Object-oriented programming and Pega Guardrails knowledge
- Experience designing Data Pages, Activities, Flows, and Case Management
- API and service integration experience with REST, SOAP, and MQ
- Process improvement experience
- Release management experience
- Software solution design and application development experience
- Design and architecture experience or familiarity
- Business and team management skills
- Group problem-solving skills
- Customer engagement and solutions-oriented approach
- Banking experience
- Financial institution experience
- Understanding of regulatory and risk controls
What We Do
Techstra Solutions is a certified woman-owned consulting firm that provides strategy, technology and implementation support to large organizations undergoing digital and talent transformation. The rapid pace of technology innovation required to remain competitive, juxtaposed with the slow rate of change in many organizations, causes most to struggle. To be successful companies must drive new ways of working including the use of technology/analytics and new skillsets (hard/soft) deep into their culture so that they are able to rapidly and continuously react to change. They must also apply new approaches that empower their employees, ensuring its sustainability. At Techstra Solutions we focus on four key areas, otherwise known as the 4 A’s: Automation (Robotic Process Automation (RPA)/Intelligent Automation), Analytics (Reporting/Analytics/AI/ML), Application Modernization (Cloud, Mobility, etc), and Agile-based solutions (DevOps).
