Senior Payroll Specialist

Posted 7 Hours Ago
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Singapore, SGP
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Lead regional APAC payroll operations, manage the payroll team and approvals, oversee vendor SLAs, ensure compliance with regional legislation, drive audits and risk mitigation, perform root cause analysis, and manage payroll-related projects and stakeholder relationships.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Team Leadership & Governance

  • Operational Oversight: Help manage the regional payroll team, enforce strict payroll cutoffs, and serve as the final approval authority for standard pay runs.

  • Leadership Back-up: Serve as the designated regional lead and approval authority when the Payroll Lead is out of office.

  • Cross-Functional Gatekeeping: Act as the primary point of contact for Tax, Finance, and People Operations (POps), ensuring clear boundaries and deflecting out-of-scope work to protect team capacity.

Vendor & SLA Management

  • Partner Accountability: Track Service Level Agreements (SLAs) and monitor the operational performance of key regional payroll partners (including Deel, CloudPay, RSM, and OSV).

  • Compliance & Regulation: Monitor and track regional legislation updates impacting Wise, ensuring all changes are successfully implemented through to production.

Audit, Risk, & Quality Assurance

  • Audit Ownership: Lead and manage comprehensive audit walkthroughs with both internal and external audit teams.

  • Risk Mitigation: Proactively monitor and manage logged risk items to ensure swift resolution and compliance.

  • Root Cause Analysis (RCA): Apply advanced problem-solving skills to identify, analyze, and resolve payroll discrepancies or process bottlenecks at their root.

Stakeholder Management & Projects

  • Stakeholder Collaboration: Build strong, trust-based relationships with internal and external stakeholders through clear, transparent, and timely communication.

  • Project Work: Contribute to and lead payroll-related projects, such as system implementations, process automation, and regional expansions.

Qualifications

  • Prior APAC payroll processing experience of at least 8+ years in a high growth, product or service led company - this assists you to know how to deal with ambiguity and shifting priorities and come up with innovative solutions.

  • Payroll skills - you’ll have experience in preparing, processing, correcting, and auditing most aspects of payroll - as well as the ability to learn new payroll processes efficiently. Singapore, Malaysia, Japan,and India payroll experience is a plus!

  • Above average tech skills – particularly with Google Docs, Sheets, and Microsoft Excel for use of pivot tables, charts, etc - as well as being proficient in using payroll software.

  • Collaborative - you’ll have a passion and skill for building strong relationships based on trust and mutual respect.

  • Detail focused - you’ll have an eye for the details and an appreciation of data and analytics, using these two skills to drive your decisions.

  • Adaptable - you will be as comfortable working with ambiguity as you are with certainty. We need someone who can be agile enough to respond to changing priorities, but be able to hold clear on the long-term path ahead

  • Curiosity to learn, grow - we don’t expect you to be an expert, but we’ll need you to have a positive, can-do attitude - with a willingness to learn new things.

  • Ability to multi-task - you must be able to handle multiple tasks - often at the same time. You’ll also have the ability to start, stop, pick-up and complete tasks on a recurring basis.

  • Teamwork focused - You excel in a teamwork-oriented setting. This role requires you to partner with your peers and cross-check assigned payrolls.

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • At least 8+ years APAC payroll processing experience
  • Experience managing regional payroll teams and serving as final approval authority for pay runs
  • Experience preparing, processing, correcting, and auditing payroll
  • Experience with Singapore, Malaysia, Japan, and India payroll
  • Proficiency with Google Docs and Google Sheets (including pivot tables and charts)
  • Strong Microsoft Excel skills (pivot tables, charts, data analysis)
  • Proficiency using payroll software
  • Experience managing payroll vendors and SLAs (e.g., Deel, CloudPay, RSM, OSV)
  • Experience leading audit walkthroughs and managing audit remediation
  • Strong stakeholder management and cross-functional collaboration skills
  • Advanced problem-solving skills, root cause analysis, and risk mitigation experience
  • Ability to multitask, adapt to ambiguity, and work effectively in a team

What the Team is Saying

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Smrithi
Pavan
Jennifer
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Lauren

Wise Compensation & Benefits Highlights

  • Equity Value & Accessibility Equity is granted to all employees via time‑based RSUs/stock awards, aligning staff with company performance. This broad accessibility makes ownership a core part of total rewards.
  • Leave & Time Off Breadth Policies include a global minimum of 33–36 paid days off and a paid six‑week sabbatical after four years with a cash stipend. The sabbatical is positioned as a standard milestone benefit in addition to annual leave.
  • Parental & Family Support Wise commits to a minimum of 18 weeks’ fully paid parental leave for birth or adoption across many offices. Eligibility rules and tenure may apply by location while maintaining a companywide minimum standard.

Wise Insights

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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