At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Join Flexport's People team as a Sr Payroll Associate and play a critical role in ensuring our employees are paid accurately and on time. You will be instrumental in managing North America payroll operations, with a specific focus on our hourly employee population and Canadian payroll intricacies. Working closely with our People, Finance, and external partners, you'll tackle complex payroll scenarios, drive process improvements, and contribute to a seamless employee experience. This is an exciting opportunity for a meticulous and proactive professional to impact our growing global workforce and uphold our commitment to operational excellence and compliance.
You will:- Manage end-to-end payroll processing for Flexport's North American workforce, including both US and Canadian hourly employees, ensuring accuracy and timeliness.
- Oversee payroll compliance, including tax filings, garnishments, and statutory deductions, adhering to all federal, state, provincial, and local regulations.
- Collaborate cross-functionally with the People team, Finance, and external payroll vendors to resolve discrepancies and streamline payroll-related workflows.
- Identify and implement process improvements and system enhancements to optimize payroll operations and enhance efficiency.
- Provide exceptional support to employees regarding payroll inquiries, ensuring clear and timely communication.
- 5+ years of dedicated experience managing payroll operations for a growing organization.
- Proven expertise in North American payroll, with significant experience in both US and Canadian payroll processing, including hourly employee payroll.
- In-depth knowledge of federal, state, provincial, and local payroll tax regulations and compliance requirements.
- Experience with major payroll systems (e.g., Workday, ADP) and HRIS platforms.
- Exceptional attention to detail and a commitment to accuracy in a high-volume environment.
- A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
- The chance to make a direct impact on the lives of Flexport's employees, enabling them to power global trade.
- Opportunities for professional growth and development within a dynamic and expanding People team.
- A collaborative and supportive work environment where your expertise is valued.
- Competitive compensation, comprehensive benefits, and a culture that prioritizes work-life balance.
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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Skills Required
- 5+ years of dedicated experience managing payroll operations for a growing organization
- Proven expertise in North American payroll, including US and Canadian payroll processing and hourly employee payroll
- In-depth knowledge of federal, state, provincial, and local payroll tax regulations and compliance requirements
- Experience with major payroll systems (e.g., Workday, ADP) and HRIS platforms
- Exceptional attention to detail and commitment to accuracy in a high-volume environment
- Compliance-first attitude toward payroll processes and regulatory requirements
Flexport Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexport and has not been reviewed or approved by Flexport.
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Fair & Transparent Compensation — Pay is considered competitive for engineering, data, and some go-to-market roles, with strong reported total compensation in senior tech bands. Compensation is also framed as broadly in line with market ranges for mid-level sales positions.
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Healthcare Strength — Healthcare coverage is described as offering multiple plan options with preventive care and prescription coverage, alongside dental and vision. Company-paid disability and basic life/AD&D are positioned as part of a comparatively robust core insurance package.
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Leave & Time Off Breadth — Leave is framed as generous through flexible/unlimited PTO and a defined set of paid holidays for exempt staff. Paid parental leave is described with extended time for birthing and non-birthing parents, including a phased return program in some materials.
Flexport Insights
What We Do
Founded in 2013, we believe trade can move the human race forward. That’s why our mission at Flexport is to make global commerce so easy there will be more of it. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B worth of merchandise across 112 countries every year.
Why Work With Us
Global logistics is the circulatory system for the world economy. Our global team of entrepreneurs is empowered to make the important decisions, to advocate for what is right regardless of the bottom line, and to see their ideas tested in the laboratory of the real world. We are uniquely positioned to simplify trade and built to make it happen.
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