Senior Payment Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Contract Administration and Management

Job Category:

Professional

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

DePuy Synthes is recruiting for a Senior Payment Analyst, located in West Chester PA or Raynham MA or Raritan NJ or Warsaw IN or Palm Beach Gardens FL.

Job Overview

The Senior Payment Analyst supports DePuy Synthes’ commercial performance by ensuring accurate, timely, and compliant processing of customer rebate & administrative fee payments. This role plays a critical part in maintaining customer trust, supporting contractual commitments, and safeguarding revenue through precise financial execution. Working cross‑functionally with the Sales, Pricing, Offer Development, Contract Management, Finance, Legal, and HCC teams, the analyst helps translate complex pricing and contract terms into reliable outcomes that directly impact customer satisfaction and business results.

Key Responsibilities

• Process customer rebate & administrative fee payments in accordance with approved contracts, pricing agreements, and associated terms.
• Validate calculations by reviewing sales data, contract eligibility, tier attainment, and pricing conditions.
• Investigate and resolve discrepancies, payment inquiries, and customer disputes in a timely manner.
• Partner with Commercial, Pricing & Contracting, and Finance teams to ensure programs are executed accurately and consistently.
• Maintain detailed documentation, audit trails, and internal controls to support compliance and audit readiness.
• Support month‑end and quarter‑end close activities related to rebate accruals and payments.
• Prepare standard and ad hoc reports to track rebate performance, trends, and financial impact.
• Identify opportunities for process improvements to increase efficiency, accuracy, and customer experience.

Qualifications

Education:

• Bachelor’s degree or equivalent education and/or directly related experience required (Finance, Accounting, Business, Economics, or a related field preferred).

Experience and Skills:

Required:

• Minimum of 2-4 years of relevant work experience in finance, accounting, pricing, contract compliance, contract management, rebates & payments, or commercial operations.
• Strong analytical skills with attention to detail and accuracy.
• Ability to interpret contract language, pricing terms, and payment structures.
• Proficiency in Microsoft Excel and financial or transactional systems.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast‑paced environment.

Preferred:

• Experience supporting rebate/administrative fee, chargeback, pricing, or contract administration processes.
• Exposure to ERP or rebate management systems including Model N (ICS).
• Experience working in a regulated or highly controlled business environment.
• Basic understanding of revenue recognition, accruals, or financial controls.
• Prior experience collaborating with Sales or Commercial teams.

Other:

• Language: English proficiency required.
• Travel: Minimal (generally less than 5%).
• Certifications: None required.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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#DePuySynthesCareers

Required Skills:

Preferred Skills:

Business Behavior, Coaching, Collaboration, Contract Management, Detail-Oriented, Document Management, Issue Escalation, Office Administration, Problem Solving, Regulatory Compliance, Relationship Building, Risk Assessments, Sales Enablement, Sales Support, Sales Terms and Conditions, Tender Management

The anticipated base pay range for this position is :

$79,000.00 - $127,650.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits