Senior Partner Operations Manager

The Senior Partner Operations Manager plays a critical role in driving Zoominfo's growth strategy by accelerating the success and scalability of partnership programs. This role will streamline processes, provide strategic insights, and ensure seamless alignment between external partners and internal teams to achieve mutual business objectives. By optimizing revenue operations, fostering cross-functional collaboration, and implementing data-driven strategies, the Senior Partner Operations Manager will support the company’s goal of expanding and strengthening its partnership ecosystem. This position is pivotal in identifying opportunities for improvement, driving impactful strategic planning initiatives, and ensuring that resources, tools, and support are effectively deployed to align partnership efforts with broader organizational goals. The Senior Partner Operations Manager will help elevate operational efficiency, drive consistent revenue growth, and ensure long-term success for both the company and its partners.

What You'll Do:

• Collaborate closely with the leadership team to manage and streamline operational cadences, ensuring alignment with strategic objectives and serving as a trusted advisor to partnership leaders by providing strategic guidance and recommendations to improve overall performance
•  Operationalize partnership forecasts by proactively analyzing data and trends, delivering actionable insights to drive informed decision-making
• Track and monitor key partnership initiatives, ensuring timely execution and alignment with broader business goals
• Communicate effectively with partnership teams and other stakeholders, ensuring a clear understanding of goals, strategies, and expectations
• Support change management efforts by developing and implementing plans to facilitate smooth transitions and ensure successful adoption of new processes, tools, and systems
• Support the development and implementation of partnership initiatives and plans, ensuring alignment with overarching business objectives while continuously evaluating processes, tools, and systems to enhance productivity and operational effectiveness
• Partner with cross-functional teams, including sales, marketing, finance, and product, to drive initiatives that enable partnership growth and operational efficiency
• Oversee partnership pipeline management, ensuring all opportunities are tracked, monitored, and progressed effectively through the partnership lifecycle
• Analyze partnership program performance and recommend improvements to optimize partner ROI and strengthen relationships

What You'll Bring:

• 7+ years of experience in partnership operations, business development, or a related role within a SaaS or technology company, with a strong understanding of partner ecosystems
• Bachelor’s degree preferred
• Proven analytical and strategic thinking skills to interpret partner performance data, drive actionable insights, and align partnership operations with business objectives for long-term scalability and success
• Exceptional communication and interpersonal abilities to build relationships with partners and collaborate effectively with internal teams, including sales, marketing, and product
• Proficiency in CRM and partnership management tools (e.g., Salesforce) to streamline operations, forecasting, and reporting processes
• Leadership and change management experience in rolling out new partner programs, tools, and processes to support organizational growth and operational efficiency
• Strong organizational skills to manage multiple partner programs and initiatives simultaneously while maintaining attention to detail and meeting deadlines in a fast-paced, dynamic environment

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