We are looking for a Senior Partner Operations Manager to join our GTM Strategy and Operations team. You will help build the foundation for Partner Operations at Velocity Global with impact across the entire GTM organization. This is a Remote position, reporting to the Director of Sales Operations.
As the go-to person for everything partner operations, you will drive alignment, coordination, and execution between cross-functional teams and GTM leaders on critical partner operations and activities; ensure metrics are in place for implemented programs; investigate trends and identify actionable insights from our data; manage and streamline our partner-related technology and datasets; build processes to increase the partner team's impact and efficiency; and partner with Sales Enablement and GTM Leaders to ensure successful change management across our Partners, Partner Managers, and GTM teams.
You will be responsible for:
Operational Excellence: Design and implement operational frameworks, processes, and systems to improve partner engagement, collaboration, and performance.
Performance Measurement: Define and monitor key performance indicators (KPIs) for partner activities and identify areas for improvement.
Data-Driven Insights: Use Salesforce (CRM), Looker (BI), Impartner (PRM), and other systems to track, analyze and report on partner-related data, generating insights and recommended actions for business decision-making.
Partner Tech Stack: Manage the technology enabling both internal and external partner interactions, including capturing business requirements, system improvements, and data management, of all partner related technology including PRM, CRM, and others.
Executive & QBR Presentations: Help build partner collateral in preparation and support of QBR and strategy presentations, gleaning insights from partner operational data and translating into potential GTM opportunities and actionable recommendations.
Collaboration & Change Management: Build relationships with team members across sales, enablement, marketing, product, and other teams to ensure understanding collective success. Partner with enablement to ensure successful change management and maximum process adoption and efficiency.
You Have:
- Bachelor's degree preferred or equivalent experience in similar role (Required)
- 5 years of revenue operations or project management experience (Required); in a similar industry or a SaaS organization (Preferable)
- Experience with software such as Salesforce (Required), Outreach, Looker, and Impartner; SQL proficiency (Preferable)
- Experience aggregating and analyzing data in spreadsheets (large datasets and complex functions, pivot tables, and lookups) (Required)
- Experience with project management (Required); related certification (Preferable)
- Excellent written and verbal skills, with experience creating and delivering executive presentations (Required)
- Ability to prioritize competing needs within a growing organization (Required)
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GO FARTHER WITH VELOCITY
At Velocity Global, we’re building a dream team made up of the world’s best talent. We’re looking for people like you to join us as we make opportunity borderless for people everywhere.
ABOUT VELOCITY GLOBAL
At Velocity Global, our values represent who we are and the company we want to be. We harness the power of our values to bring our unique talents together in pursuit of our common goals. In partnership with our customers and ourselves, we are better together, and together, we win.
We are dedicated to fostering diversity and inclusion across our organization, embracing the rich tapestry of cultures, backgrounds, and perspectives that our global team brings together in offices around the world. Velocity Global is an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request.
Velocity Global offers a range of benefits tailored to the location and type of role. A general benefits overview is below:
- Flexible Time Off + Parental Leave
- Health and Dental Insurance
- Retirement Savings + Employee Incentive Plan
- WFH Stipend + Coworking Space
- Company Bonus + Spot Bonuses
Please visit our career page for more information.
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What We Do
Velocity Global accelerates the future of work for anyone, anywhere, anyhow. Its Global Work Platform™ simplifies the employer and talent experience through its proprietary cloud-based talent management technology, backed by personalized expertise and unmatched global scale. The platform offers a full suite of talent solutions, including global Employer of Record and Contractor Management, to help companies onboard, manage, and pay talent in more than 185 countries and all 50 United States.
Founded in 2014, the company has hundreds of employees across six continents, with plans to double in size in 2022.
As a work anywhere company, Velocity Global employees can create a work experience to fit their lifestyle, giving them the freedom to pursue their passion without the hassle of long commutes, rigid schedules and overlapping work-life demands. We empower people to live life fully, supported by a dynamic culture, growth opportunities and unique benefits. In the words of our founder, Ben Wright: “Professional experiences of a lifetime start here.”
