Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Five9 seeks a highly skilled and experienced Senior Partner Marketing Manager to join our team. This role will focus on elevating our strategic partnerships with System Integrators, particularly with our Technology Alliance partners, and executing joint marketing. The ideal candidate will possess a strong background in GSI partner marketing and a proven track record of successfully executing annual marketing plans and events to enhance partner engagement and drive revenue growth.
Requirements:
- Bachelor's degree in marketing, business, or a related field; MBA is an advantage
- 7+ years of experience in partner marketing, ideally within the GSI and technology alliance sector
- Proven track record in crafting and executing unique and impactful marketing content and campaigns with multiple GSI partners
- Deep understanding of the global market and experience with GSI partners
- Cross functional leadership experience
- Joint marketing content and campaign development
- Outstanding communication and presentation skills
- Experience working with creative agencies
- Willingness to travel as needed (15%)
Responsibilities:
- Develop and implement comprehensive GSI partner marketing strategies that align with business and partner objectives.
- Execute, and measure the success of joint demand generation campaigns with partners across multiple channels, including email, social media, webinars, events, and content marketing.
- Collaborate closely with partner leadership, partner success, and the broader company to boost GSI joint marketing content and activities.
- Develop and launch co-branded marketing materials, content, and campaigns, ensuring consistency with messaging and value proposition.
- Optimize partner enablement initiatives to include GSI partner requirements.
- Develop and manage GSI marketing campaigns to drive partner-sourced leads and revenue through the sales funnel.
- Collaborate with your colleagues in the marketing team and broader GTM organization, fostering a culture of innovation and continuous improvement.
- Measure and report GSI partner marketing KPIs related to partner marketing performance and ROI, regularly updating senior leadership.
Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
The US base salary range for this role is below.
$93,600—$179,000 USD
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
What We Do
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty
