We're looking for a Senior Partner Manager to expand our strategic alliances across North America and help accelerate our market impact.
You will own a portfolio of leading global and regional systems integrators . Your mandate will be to turn these relationships into measurable pipeline, bookings and customer growth.
Working closely with Sales, Marketing, Customer Success and the wider Alliances team, you will identify the partners with the greatest commercial potential, build focused plans with them and create a consistent flow of qualified opportunities for Coveo.
As our Senior Partner Manager, you will:- Own and execute the North American partner strategy for your assigned partners with clear targets for partner sourced pipeline, bookings, and partner productivity.
- Build trusted relationships with executive stakeholders across strategic partners.
- Build joint business plans with partner leaders that define target accounts, revenue objectives, sales plays, investment commitments and measures of success.
- Work with Marketing to deliver focused campaigns and events tied to target accounts, pipeline creation and measurable commercial outcomes.
- Run regular partner business reviews, assess performance against agreed objectives and redirect resources when a relationship is not producing sufficient results.
- Represent Coveo with credibility across the North American partner ecosystem and communicate a compelling commercial proposition for Coveo’s AI powered solutions.
- 5+ years of experience in Alliances, Partnerships, or Channel Management within an enterprise Software-as-a-Service (SaaS) environment, ideally with exposure to e-commerce, customer service, or search technologies.
- Demonstrated experience building and managing relationships within the SI/GSI ecosystem, including organizations such as Accenture, Deloitte Digital, Slalom, or Capgemini.
- Proven success developing and executing partner strategies that generate measurable referral, pipeline, and bookings growth.
- Strong commercial judgement, including the ability to assess partner potential, prioritise resources and focus activity on opportunities most likely to convert.
- The ability to establish senior relationships while remaining closely involved in opportunity creation and deal execution.
- Entrepreneurial mindset with strong autonomy, perseverance, and the ability to thrive in a fast-paced, collaborative environment.
- Strong business acumen and the ability to navigate complex organizations while influencing executive stakeholders.
- A highly motivated, accountable and entrepreneurial approach, with the resilience to build momentum in a fast moving environment.
- Excellent communication and influencing skills across partner executives, sellers, delivery leaders and internal stakeholders.
- Resilience, adaptability, and a collaborative approach that contributes to both partner and team success.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.
Skills Required
- 5+ years of experience in alliances, partnerships, or channel management within an enterprise SaaS environment
- Experience building and managing relationships within the systems integrator or global systems integrator ecosystem
- Experience developing and executing partner strategies that generate referral, pipeline, and bookings growth
- Strong commercial judgment and ability to prioritize partner resources and opportunities
- Ability to establish senior relationships while participating in opportunity creation and deal execution
- Entrepreneurial mindset, autonomy, perseverance, and ability to work in a fast-paced collaborative environment
- Exposure to e-commerce, customer service, or search technologies
- Strong business acumen and ability to influence executive stakeholders
- Excellent communication and influencing skills
- Resilience, adaptability, and collaborative approach
Coveo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.
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Healthcare Strength — Healthcare is considered comprehensive and good value, spanning medical, dental, vision, disability, mental‑health support, telemedicine, and an EAP. This breadth and perceived affordability stand out across locations.
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Leave & Time Off Breadth — Paid holidays, PTO/sick leave, volunteer time off, and work‑from‑home flexibility are commonly available. Flexible working hours and solid vacation policies in Canada further support work‑life balance.
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Parental & Family Support — Parental‑leave top‑ups, options to extend leave, and on‑site daycare in Quebec City indicate robust family support. These provisions complement caregiver‑friendly flexibility in day‑to‑day scheduling.
Coveo Insights
What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
