Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
About The Role
As Senior Partner Manager, you will own the partnership relationship with IKEA France end-to-end and will be the primary point of contact for IKEA in France. This will involve owning the performance targets and general operations needed to reach ambitious growth targets. This role as Senior Partner Manager blends relationship management, business strategy, operational excellence and strong communication.
Our ideal candidate has a solid experience in account management in retail and in influencing partners, has strong communication skills, and has a very collaborative approach in reaching the needed results. French native speaking and excellent English language skills are mandatory.
Responsibilities
- Acting as the primary contact for IKEA France and managing day-to-day communication
- Understanding IKEA’s goals, challenges and business environment
- Handling operational delivery with cross-functional teams (Customer experience, Fulfillment, After sales...)
- Scheduling regular check-ins to review performance, process optimization, gather feedback and align on a common goal and roadmap.
- Analyze and report on performance for all key channels (online and stores) and share with key stakeholders leading to real business actions.
- Prioritize, execute, and influence performance improvement actions, this can include analytical activities as well as on-the-ground direct actions.
- Communicate the Taskrabbit value proposition to IKEA co-workers as part of training sessions and act as an outward-facing ambassador of Taskrabbit’s values, brand, and products Taskrabbit in a multitude of strategic, tactical, and operational forums to drive growth.
- Own and drive key commercial KPIs including Jobs Requested, QFR, AOV, and Net Revenue
- Build strong relationships with national teams and store managers through regular store visits.
Requirements
- Proven experience in account management or client relationship management, with a track record of owning and growing a key partner or client relationship
- Adaptive and problem solver
- Demonstrated ability to manage ambiguity
- French native speaker
- Excellent English language skills
- Paris based mandatory
- Bachelor’s degree
- Min 5 years professional experience, preferably including a mix of retail and partner management/account management
- Analytical and operational execution skills.
- You’re comfortable operating at a fast pace in an entrepreneurial environment.
- This is a role that requires regular travel within France (and London occasionally)
Please note: The successful candidate will be employed via Rippling, acting as the Employer of Record (EOR), and will not be a direct employee of Taskrabbit. This position operates under a labor portage (portage salarial) model with a maximum contract duration of 36 months.
Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.
The base pay range for this position is €63,000 - €90,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.
- Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
- The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
- The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
- The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.
An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
Skills Required
- Proven experience in account management or client relationship management with track record of growing key partner relationships
- Minimum 5 years professional experience, preferably including retail and partner/account management
- French native speaker
- Excellent English language skills
- Paris based (mandatory)
- Bachelor's degree
- Analytical and operational execution skills
- Strong communication skills and collaborative approach
- Adaptive problem solver with ability to manage ambiguity
- Comfortable operating at a fast pace in an entrepreneurial environment
- Willingness to travel regularly within France and occasionally to London
What the Team is Saying
What We Do
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handy work, moving help, and much more. Acquired by IKEA Group - the world’s largest furniture retailer - in 2017 At Taskrabbit, we want to make your neighborhood a little more familiar. Whether it’s a handyman (or woman!), a housecleaner, moving help or delivery person, we’re imagining a world where everyone will have a go-to team to make everyday life easier. As a company we celebrate innovation, inclusion and hard work. As a pioneer of the sharing economy, Taskrabbit was founded on the premise of neighbors helping neighbors. Since then, our network has grown to eight countries and 75+ cities, yet our core mission of creating a better everyday life for everyday people has remained the same. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. We are a group of mission-minded people. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially-minded and data-driven people who also have a passion for helping people do what they love - and have a ton of fun while they’re at it.
Why Work With Us
Taskrabbit is hybrid with coworkers across the US, Canada and the EU. We are deeply mission-driven helping our communities, providing meaningful income on your own terms, and transforming lives, one task at a time.
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Taskrabbit Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Taskrabbit is a hybrid workplace which means we prioritize flexibility and work from home, but equally value coming together to connect throughout the year. Employees will be in a dedicated hub office 2 days per week in either SF, NYC or London.
