Jobs at Taskrabbit

Lead discovery, scoping, and delivery of a multi-workstream platform migration spanning partner portals, consumer booking flows, and retailer integrations. Define roadmap, protect 80%+ revenue retention, make authentication/payments tradeoffs, coordinate engineering/commercial/partners, and deliver production-quality solutions on a constrained timeline.

Lead end-to-end delivery of multiple cross-functional marketplace programs. Build and maintain quarterly plans, manage dependencies across product, engineering, design, and data, track execution across 15+ initiatives, surface risks and tradeoffs to executives, and improve roadmap, investment tracking, and KPI delivery processes to drive high-quality releases and business outcomes.

Lead cross-functional analytical efforts to drive product, commerce, and risk outcomes. Design experiments, causal inference, and statistical models; build and scale fraud/risk interventions using heuristics and machine learning; measure feature impact; and communicate actionable insights to stakeholders and executives.

Lead Post-Booking engineering efforts: define technical roadmap, architect and implement Node.js microservices, drive AI-driven and spec-driven development, mentor engineers, own observability, and modernize legacy systems to improve customer experience.

Provide empathetic, metric-driven customer support in English and German for Taskrabbit users. Resolve complex inquiries across channels, identify trends from feedback, take ownership of issues, and deliver timely, customer-centric solutions.

Lead Taskrabbit's Spain and Portugal business to sustainable growth by executing the country plan, managing a small local team, balancing demand and supply, optimizing fulfillment and retention, driving partnerships, and collaborating with cross-functional teams to meet revenue and margin targets.

Provide bilingual (Spanish/English) customer support across email, chat, messaging and phone. Champion customer satisfaction, resolve complex issues with ownership, spot trends from interactions, use feedback and metrics to improve experiences, and serve as a trusted resource for Clients, Taskers, and Partners.

Own and architect the core ranking system end-to-end: model design, production reliability, automated retraining, bias mitigation, personalization, and cross-functional technical leadership. Mentor engineers, drive roadmap, and scale experimentation and ML infrastructure.

Own and manage enterprise partner relationships (notably IKEA Canada), drive commercial KPIs, coordinate cross-functional operations, analyze performance, execute improvement actions, run training and store visits, and support growth through strategic and operational partnership work.

Lead development and scaling of Taskrabbit’s global brand and content strategy. Build messaging architecture, manage cross-channel content programs, partner with Creative/SEO/Growth to produce scalable formats, prototype campaigns, and measure performance to drive awareness, engagement, and long-term demand.

Lead suburban growth for Taskrabbit by identifying high-potential suburban pockets, designing suburb-specific go-to-market strategies, running user and market research, piloting grassroots awareness channels, coordinating with Marketing and analytics to close fulfillment gaps, and scaling successful experiments nationally to drive supply, demand, and revenue.

Lead FP&A analyst responsible for building and maintaining complex financial models, driving forecasting, budgeting, and monthly reporting, conducting ROI analyses, presenting insights to senior stakeholders, coaching junior team members, improving finance processes, and contributing to the finance team's AI strategy.

Own the end-to-end partnership with IKEA France as the primary contact, driving commercial KPIs, performance analysis, operational delivery, cross-functional coordination, store visits, and growth initiatives. Lead regular performance reviews, train partner teams, prioritize improvement actions, and translate data into business outcomes while managing day-to-day communications and aligning stakeholders.

Lead and grow a security engineering team as a technical player-coach; implement security tooling and automation across corporate, infrastructure, and application layers; define data-driven security strategy, OKRs, and KPIs; manage compliance with frameworks (SOC2, CIS, GDPR); lead incident response and threat modeling; govern AI/ML security risk; and drive security culture and cross-functional education.

The AI Automation Senior Lead will build AI infrastructure, evaluate AI tools, redefine workflows, and maximize efficiency across teams at Taskrabbit.

Manage and supervise an offshore AP/expenses team and own procure-to-pay, employee expense, fixed/intangible asset, and software capitalization accounting. Ensure month-end close, reconciliations, statutory accounting for UK and Poland, and compliance with GAAP/IFRS. Serve as primary AP/help-desk contact and coordinate with external accountants and auditors.