A.P. Moller – Maersk is an integrated logistics company working to connect and simplify our customers’ supply chains. Through our global network and end‑to‑end logistics capabilities, we help customers manage complex supply chains and move goods across the world. With a presence in more than 130 countries, Maersk offers a dynamic, international environment where collaboration, customer value, and continuous learning are at the core of how we work. Joining Maersk means becoming part of a diverse, performance‑driven organisation committed to innovation, sustainability, and creating resilient logistics solutions for the future.
As a Customer Success Partner, you are responsible for developing customer relationships that promote retention and loyalty. You will work actively together with the Country and Area Sales Teams to ensure that assigned customers achieve their expected business outcomes with our Maersk solutions.
Through effective relationship building and developing a strong understanding of your customers, you will have the opportunity to present our products and value propositions, contributing to the overall volume and revenue targets for the business.
Key Responsibilities
- Support Sales Representatives and build long‑term trusting relationships with customers to ensure they realize full value from their investment with Maersk
- Ensure internal alignment on customer goals and marketing strategies; partner with cross‑functional Maersk teams to develop and execute omni‑channel digital marketing strategies that maximize value for customers
- Continually assess customer progress toward stated goals and drive expected results in the areas of adoption, usage, business value, friction, and overall relationship
- Act as a customer advocate, ensuring customer needs are met and account issues are resolved quickly, leveraging resources from across the company as needed
- Manage the tender handling process and coordinate with TCM to ensure a comprehensive and competitive offer is submitted to customers
- Coordinate the L&S quoting and contracting process with relevant stakeholders; ensure timely contract renewals and effective contract management.
We Are Looking For
- Experience in account management execution
- Previous experience working in a logistics or shipping company is required to ensure strong commercial understanding
- Commercial knowledge and high‑level logistics product understanding
- Ability to build relationships, both with customers and internal stakeholders
- A customer‑centric problem solver, able to create effective solutions
- Demonstrates a strong willingness to learn and develop new skills
- Excellent communication skills in English; knowledge of Czech would be an advantage.
If you have been reading so far, we are glad to see you are interested! If you can see yourself in this role, we are very much looking forward to your application!
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
Skills Required
- Experience in account management execution
- Commercial knowledge and high-level logistics product understanding
- Ability to build relationships with customers and internal stakeholders
- Customer-centric problem-solving ability
- Strong willingness to learn and develop new skills
- Excellent English communication skills
- Knowledge of Czech
A.P. Moller - Maersk Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about A.P. Moller - Maersk and has not been reviewed or approved by A.P. Moller - Maersk.
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Healthcare Strength — Company materials and job postings consistently highlight comprehensive medical, dental, and vision coverage, with U.S. transparency-in-coverage links indicating established group plans. These benefits are framed as part of a global rewards approach that aims for a consistent experience across markets.
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Retirement Support — U.S. roles commonly include a 401(k) with company match, reflected across multiple current postings. Disclosures also describe retirement savings as a core element of the company’s global benefits framework.
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Parental & Family Support — A global minimum of 18 weeks of fully paid maternity leave signals a strong baseline for family benefits. Guidance encourages candidates to clarify local parental provisions, reflecting structured policy with country-specific application.
A.P. Moller - Maersk Insights
What We Do
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.
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