Job Responsibilities
- To draft suitability reports with guidance from the Financial Planner, in accordance with all compliance and departmental requirements.
- To liaise with the Financial Planners to ensure all information received is complete and accurate for advice to be given.
- Assist in the interpretation of the adviser’s client meeting and prepare suitable recommendations with a high level of accuracy and care.
- Provide guidance to advisers on aspects of specific cases to support good consumer outcomes.
- To ensure that the customer experience follows the Group’s defined standards and TCF is always maintained.
- To ensure that all relevant research, client support and Compliance and Systems processes are always observed to maintain excellent data quality and compliant performance in the job role.
- Update workflow records to facilitate the production of accurate management information in a timely manner.
- Manage workloads as required and liaise with Line Manager to highlight over/under capacity. Ensuring relevant workflows are kept up to date to accurately reflect workflow.
- Follow and promote best practice for all adviser support and client facing processes, ensuring consistent process and output quality.
- Ensure effective communication with CS, advisers, and other colleagues to ensure a great customer experience.
- To run own case load efficiently and keep all own case records and files up to date and to departmental required standards.
- To obtain data for existing policies/schemes of clients and analyse/research the information provided, using various software programs as appropriate.
- To obtain illustrations and Key Features documentation in support of recommendations to clients.
- Ensure technical knowledge and general industry knowledge is always maintained.
- Providing coaching, mentoring, or training support for Paraplanners
- Being a model of excellence and Group process adherence
- Proactively identify opportunities to improve paraplanning process
Job Requirements
- Level 4 Diploma.
- Advanced qualifications: Level 6 or working towards Level 6.
- Previous Paraplanning experience, and sound technical knowledge .
- Natural flair for mentoring and coaching.
- Ability to liaise with colleagues in an articulate and pleasant manner.
- Ability to work as part of a team and to learn new skills/knowledge.
- Excellent standard of written and verbal communication skills.
- Good decision-making skills.
- Analytical mind and excellent attention to detail.
- Excellent time management skills with an ability to work to deadlines.
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What We Do
Titan is a discretionary fund management / wealth and asset management business. Targeting £50 billion in assets under administration over the next three to five years and assets under management of £40 billion, Titan aims to bring high-quality execution and administration to the asset and wealth management sector. Titan provides execution, custody, clearing and wealth management services to small and medium sized broker dealers, proprietary traders, intermediaries, family offices and wealth managers and platform services, custody and investment solutions to financial advisors, family offices, retail clients and institutions via a network of trusted intermediaries.







