About the Customer
Our client is a global leader in electronic signature technology and agreement solutions, helping organizations connect and automate how they prepare, sign, act on, and manage agreements. Their highly reliable production software environments are at the heart of their business, powering secure and efficient digital workflows for customers worldwide.
The Team
Our team tackles complex global challenges with innovative solutions that impact millions of people and businesses daily. We focus on building scalable, reliable, and secure systems. We value diverse skills and welcome individuals who are eager to learn, grow, and thrive in a collaborative environment.
The Role
We are seeking an Operations Engineer passionate about system operations, troubleshooting, and automation. In this role, you’ll:
- Support and maintain our infrastructure
- Resolve operational issues
- Contribute to process improvements and automation
- This is a fantastic opportunity for someone with a solid technical foundation, a desire to learn, and a drive to make an impact in a dynamic and supportive team.
- Key Responsibilities
- System Monitoring & Support: Monitor system health and performance, respond to alerts, and resolve issues to ensure reliable operations.
- Documentation: Develop and maintain technical documentation, including runbooks and standard operating procedures (SOPs)
- Operational Tasks: Perform software updates, system patching, and manage user access
- Automation: Identify opportunities for automation and contribute to scripting and tools development under guidance
- Collaboration: Work with team members to ensure operational best practices are followed and continuously improved.
What You Bring
Technical Skills:
- Basic Linux and/or Windows administration with troubleshooting abilities
- Exposure to scripting or programming with Python and Bash
- Experience with cloud platforms (Azure preferable, but also AWS is taken into consideration)
- Awareness of monitoring and alerting tools (e.g., Prometheus, Grafana)
- Basic networking knowledge (IP addresses, DNS, troubleshooting)
Basic Qualifications
- 4+ years in IT, system administration, or related field
- Foundational knowledge of operating systems, networking, or cloud technologies
- Experience with monitoring, logging, or cloud platforms
- Exposure to automation tools or practices
- Familiarity with version control systems (Git) is a plus
- Passion for technology and solving real-world problems
Why Join Us?
- You’ll build a strong foundation in operations engineering while working alongside experienced professionals. We offer mentorship, hands-on experience, and opportunities for career growth. If you’re excited about learning new technologies, improving systems, and contributing to meaningful projects, we want to hear from you!
NB! Working hours: 05:00 am –13:00 CET, Monday to Friday — availability during these hours is mandatory. This corresponds to 00:00–08:00 BRT (Brazil), 23:00–07:00 COT (Colombia), and similar overnight/early-morning hours across the Americas.
NB2! The role is planned as an initial 6-month engagement, with the opportunity to continue beyond this period depending on the project’s needs and progress.
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
Skills Required
- 4+ years of experience in IT, system administration, or a related field
- Foundational knowledge of operating systems, networking, or cloud technologies
- Experience with monitoring, logging, or cloud platforms
- Exposure to automation tools or practices
- Basic Linux and/or Windows administration with troubleshooting abilities
- Exposure to Python and Bash scripting or programming
- Experience with cloud platforms, preferably Azure; AWS also considered
- Awareness of monitoring and alerting tools such as Prometheus and Grafana
- Basic networking knowledge, including IP addresses and DNS troubleshooting
- Familiarity with Git or other version control systems
- Availability Monday through Friday from 05:00 to 13:00 CET
What We Do
N-iX is a global software solutions and engineering services company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. Whether you need to build a custom solution, modernize your digital product or acquire extra tech expertise - we have the experience and capabilities to ensure your success. With over 2,000 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc
