Senior Operations Strategist

Reposted 15 Days Ago
Be an Early Applicant
Hiring Remotely in América, Nuevo Laredo, Tamaulipas, MEX
Remote
Senior level
eCommerce • Retail
The Role
The Senior Operations Strategist will oversee warehouse operations, drive process improvements, manage projects, analyze supply chain metrics, and mentor junior team members.
Summary Generated by Built In

Balsam Brands, Inc., seeks Senior Operations Strategist. Worksite: 999 W Main St, Floor 10, Boise, ID 83702 (May Telecommute 2 days per week.). Must put job code (insert REQ # OPS26-006) on resume. 

DUTIES AND RESPONSIBILITIES

 

Work on day-to-day warehouse operations and order processing across our businesses, while playing a key part in strategic initiatives such as inventory optimization, cross-functional process improvements, and peak season planning. Serve as primary point of contact for our warehouses and collaborate across teams—especially with our Manila team (virtually, no travel required), to enhance operational effectiveness. Partner closely with cross-functional stakeholders to drive solutions and support special projects. Work on coordination with warehouses and shipping carriers to ensure seamless order and inventory movement. Monitor and analyze supply chain and financial metrics to enhance cost efficiency and customer experience. Identify and implement process improvements by collaborating with supply chain, customer service, internal teams, and external vendors. Support with key requirements and testing the implementation of new Oder and inventory systems. Act as a key operations point person in cross-functional meetings, driving alignment and accountability. Collaborate across geographies, particularly with Manila-based teams (virtually), to ensure consistent execution and process adherence. Provide regular and ad hoc reporting to senior leadership, with insights and recommendations for improving order processing and inventory strategies. Serve as a subject matter expert on warehouse operations, order flow, and inventory allocation, mentoring junior team members where appropriate. Contribute to broader operations strategy through analysis, planning, and execution support on key initiatives.

REQUIRED EDUCATION AND EXPERIENCE

 

  • Bachelor's degree in Supply Chain, Data Analytics, or Information Systems.
  • 24 months of relevant experience in supply chain, working with data analytics or operations, independently managing complex operational processes.
  • Special Requirement: May Telecommute 2 days per week.

Please apply online at: https://www.balsambrands.com/careers/



Skills Required

  • Bachelor's degree in Supply Chain, Data Analytics, or Information Systems
  • 24 months of relevant experience in supply chain or operations
  • Experience working with data analytics
  • Ability to independently manage complex operational processes

Balsam Brands Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Balsam Brands and has not been reviewed or approved by Balsam Brands.

  • Healthcare Strength Health coverage is described as generous, including fully covered employee medical premiums in listed plans, broad plan choices, and added features like infertility coverage and HSA funding. Mental health/EAP and disability/life protections further reinforce everyday coverage.
  • Leave & Time Off Breadth Time off includes PTO that increases with tenure, a separate paid annual shutdown week, and a long‑tenure sabbatical. These elements extend recharge time beyond standard offerings.
  • Affordable Benefits The employer covers the full employee premium on medical and a high share for dependents in current postings, lowering out‑of‑pocket costs. This affordability raises the overall value of total rewards even when base pay is the focus.

Balsam Brands Insights

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The Company
Redwood City, CA
242 Employees

What We Do

Balsam Brands is a multi-brand E-Commerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity to those who are seeking to have a meaningful impact in a fast-paced, high-energy environment. The company has been the recipient of multiple awards, including: • Forbes Magazine: America’s 25 Best Small Companies (2016) • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015) • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015) • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

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