Senior Operations Specialist

Posted 18 Days Ago
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Lagos
Senior level
Information Technology • Consulting
The Role
The Senior Operations Specialist will drive operational excellence through strategic thinking, process improvement, and efficient management of front desk operations, vendor relationships, and budgets. Responsibilities include providing executive support, preparing reports, onboarding new employees, planning company events, and analyzing operational data to enhance effectiveness.
Summary Generated by Built In

Company Description

Cavista Technologies is a subsidiary of Cavista Holdings.

At Cavista Technologies, our mission is to empower organizations with the world’s best technology solutions.

We ensure the highest level of client satisfaction through a global network of innovation, and our software solutions are custom-built to accommodate your domain and requirements.

Through world-class consultation, innovative IT solutions and personalized client services, Cavista Technologies increases operational efficiency for organizations of all sizes.

We are an open, agile environment, where transparent conversation ignites collaboration with a team of great thinkers. In Cavista Tech, everyone freely contributes, ideas override egos, and the best idea always wins.

Job Description

The Senior Operations Specialist will play a pivotal role in driving operational excellence and contributing to the overall success of Cavista Technologies.

The ideal candidate will have extensive experience in operations management, process improvement, and team leadership.

This role requires a strategic thinker who can streamline operations, enhance efficiency, and ensure compliance with industry standards and regulations.

  • Front desk operations, ensuring a professional and welcoming environment for visitors and staff.
  • Develop and implement operational strategies to optimize efficiency, reduce costs, and achieve company objectives.
  • Manage relationships with external vendors and contractors, negotiating contracts and ensuring service level agreements are met.
  • Assist in budget planning and management, monitoring expenses and ensuring operations remain within budgetary constraints.
  • Provide high-level administrative support to executives, including calendar management, travel arrangements, and correspondence.
  • Prepare regular reports and presentations for senior management, summarizing key operational metrics and achievements.
  • Assist in HR-related tasks, including onboarding new employees and managing onboarding kits.
  • Identify opportunities for process improvement and lead initiatives to enhance operational effectiveness.
  • Collaborate with other departments (e.g., finance, HR, IT) to align operational processes with overall business objectives.
  • Plan and coordinate company events, meetings, and conferences, including logistics, venue selection, catering, and attendee management.
  • Manage day-to-day operations of the office facility, ensuring a safe, clean, and efficient work environment.
  • Oversee inventory control processes, including tracking stock levels, ordering supplies, and managing storage facilities.
  • Coordinate the procurement process for office supplies, equipment, and services.
  • Analyze operational data and metrics to identify trends and areas for improvement

Qualifications

  • Bachelor’s degree in Business Administration, Operations Management, or a related field; Master’s degree preferred.
  • 6+ years of experience in operations management or a similar role, with a proven track record of success.
  • Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
  • Excellent interpersonal and communication skills, with the ability to interact professionally with employees at all levels.
  • Strong problem-solving skills and attention to detail.
  • Ability to maintain confidentiality and exercise discretion with sensitive information.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint) and experience with ERP systems.
  • Knowledge of procurement processes and vendor management best practices.
  • Experience in event planning and project management is a plus.
  • Certification in operations management or related field (e.g., PMP, Six Sigma) preferred.

Additional Information

  • Competitive Compensation
  • Competitive Health Insurance (Employee + Spouse + 4 children).
  • Paid time off
  • Opportunity to work with a talented and innovative team in a dynamic industry.
  • Potential for professional growth and career advancement within a growing technology company.
The Company
HQ: Dallas, TX
260 Employees
On-site Workplace

What We Do

Your Exciting Opportunity For A Rewarding Career

Operating in the United States, Nigeria, India and the Philippines, Cavista’s mission is to empower the world’s best technology solutions. Through world-class consultation, innovative IT solutions and personalized client services, Cavista increases operational efficiency for organizations of all sizes. We're seeking talented individuals interested in a challenging and rewarding career. We're looking for the best and brightest, the forward-thinkers and problem-solvers who want a chance to change the world.

The Cavista Way

Cavista is committed to treating every employee as an individual, respecting their dignity and recognizing their merit. Our work environment encourages innovation, thinking outside the box and being entrepreneurial in thoughts and actions. Employees are an integral part of the company’s success, and take pride in creating their own ideal work environment. Cavista operates from offices in Nigeria, India and the Philippines.

Our Global Partner

Cavista is a global partner of Axxess, the leading innovator in home healthcare technology around the world. With individuals from more than 40 countries, Axxess sets the standard for operational excellence in a diverse and inclusive environment. Fostering an award-winning culture that encourages success by meeting needs and solving challenges has been the key to its rapid growth since it was founded.

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