Senior Operations Specialist - Wealth Advisors Group

Posted 6 Days Ago
Be an Early Applicant
2 Locations
In-Office
24-39 Hourly
Senior level
Fintech
The Role
Provides operational and client support for wealth advisors, including account openings, money movement, transfers, maintenance, notifications, distributions, and document processing. Handles client and advisor inquiries, resolves complex issues, prepares forms and reports, manages mail and team inboxes, and coordinates escalations. Builds client relationships, supports sensitive life-event transactions, refers clients for financial guidance, and trains department staff.
Summary Generated by Built In

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.

Wealth Advisors Group is a part a growing professional services company within LPL Financial that helps advisors and institutions execute on their biggest opportunities. Our human-led, tech-enabled services help our customers deliver great financial advice and run thriving businesses. Over 500 employees strong, we come to work each day dedicated to making an impact in lives of advisors, institutional partners, and investors.

Job Overview:

The Operations Specialist will work with the LPL Wealth Advisors Group (WealthAG) and will be part of a team providing operational support to LPL corporate based advisors. This would include, resolving notifications, opening accounts, moving money, transferring accounts, and working directly with clients to complete any of these tasks. The Operations specialist will support the team of advisors by handling account operational inquiries. The ideal candidate will be success driven with a client service attitude, and the ability to deliver high touch, professional service.

Responsibilities:

  • Assist end-clients and internal partners through inbound and outbound phone calls, emails, faxes, and mailings

  • Proactive outreach to clients and advisors on time-sensitive activities - RMDs, repapering accounts, distributions, and 1099s

  • Research complex issues and resolve inquiries in a timely matter

  • Regularly exercise excellent business judgment

  • Communicate operational and financial industry policies and procedures

  • Prepare forms and submit instructions for account activities on behalf of advisors and end clients for new accounts, money movement, account transfers, and account maintenance.

  • Handle incoming and outgoing mail requests by USPS and FedEx

  • Route inquiries through LPL channels to ensure proper processing and escalation of inquiries

  • Obtain documents from other Broker/Dealers as needed

  • Manage account notifications and resolution of NIGOs

  • Prepare client reports and proposals as required

  • Monitor team mailboxes and respond to client inquires

  • Refer clients that are seeking financial guidance to an LPL Advisor

  • Communicate with operations team and advisors with status updates on operational tasks

  • Acts as a resource to the department by training and developing others

  • Work with clients and families to distribute assets from client accounts.

  • Be a key component to the growth of IFS by fostering relationships and retaining business.

  • Work one on one with clients and make a positive impact to help them through difficult times such as death or divorce.

  • Work as a liaison between clients and advisors to ensure financial goals are met.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

  • Bachelor’s degree or equivalent years of industry experience

  • 2+ years’ experience in customer service or operations

Preferences:

  • SIE and Series 7

  • Ability to prioritize and manage tasks

  • Outstanding interpersonal skills with the ability to build and foster relationships

  • Excellent verbal and written communication skills

  • Strong problem-solving skills with a keen attention to detail

  • The ability to explain complex information clearly and simply

  • Ability to maintain a positive attitude and perform under pressure in a fast-paced environment


 

Pay Range:

$23.57-$39.32/hour
 
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
 

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.


At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.


For further information about LPL, please visit www.lpl.com.


Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.


Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.


EAC 5.19.26

Skills Required

  • Bachelor's degree or equivalent years of industry experience
  • 2+ years of experience in customer service or operations
  • SIE and Series 7 licenses
  • Ability to prioritize and manage tasks
  • Outstanding interpersonal skills and ability to build and foster relationships
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and attention to detail
  • Ability to explain complex information clearly and simply
  • Ability to maintain a positive attitude and perform under pressure in a fast-paced environment

LPL Financial Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LPL Financial and has not been reviewed or approved by LPL Financial.

  • Retirement Support Retirement programs include a company 401(k) match that is frequently highlighted as a strong component of total rewards. Feedback suggests these features meaningfully enhance long‑term financial value.
  • Equity Value & Accessibility An employee stock purchase plan with a meaningful discount and lookback is highlighted as accessible ownership. Feedback suggests the plan adds tangible upside beyond base salary.
  • Parental & Family Support Paid parental leave has been expanded alongside family‑building and adoption support. Feedback suggests these benefits compare well to large‑employer standards.

LPL Financial Insights

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The Company
HQ: San Diego, CA
8,926 Employees
Year Founded: 1989

What We Do

Financial advice is changing, and at LPL Financial, we’re at the forefront. We’re building a future where advisors can—with no friction or complexity, as simple as turning the dials—pick the business model, services, technology, and product mix that best meet their clients’ needs. With one platform, one sign-on, and one team to call, you can take your business anywhere you want it to go. There are no limits to your growth, and we’ll partner with you every step of the way. Your greatness is our goal. LPL Financial is a leader in the retail financial advice market and the nation’s largest independent broker/dealer*. We serve independent financial advisors and financial institutions, providing them with the technology, research, clearing and compliance services, and practice management programs they need to create and grow thriving practices. LPL enables them to provide objective guidance to millions of American families seeking wealth management, retirement planning, financial planning and asset management solutions. LPL.com Securities and Advisory Services offered through LPL Financial. A registered investment advisor, Member FINRA/SIPC.

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