Senior Operations Specialist - Lounge by Zalando (all genders)

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Berlin
eCommerce • Retail
The Role

THE ROLE & THE TEAM

The Supply Operations Team is responsible to execute all operational and administrative tasks to realise a purchase and prepare the article data for the in-house content production. The team is specialised to deliver the best possible back-office service by maintaining an efficient process stream and high quality standard results. 

You will get the opportunity to work with some of the biggest brands in the fashion industry and be in daily contact with the suppliers, the Buying Team and other cross functional departments at Zalando Lounge.

ABOUT LOUNGE BY ZALANDO

Lounge by Zalando is an online outlet for fashion and lifestyle products in 17 European countries. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. However, Lounge by Zalando is so much more than discounts. Our strength lies in our focus on fashion and lifestyle brands: from sought-after labels to niche brands, from famous international names to trendy luxury brands, we make sure to meet the fashion taste of all our customers, who are always on the hunt for the best products at the best prices. Working with our brand partners, we're pioneering innovative supply-chain and production processes and offer them an impactful and smart solution, creating a new way to shop for fashion - and a new way to sell it.

https://www.zalando-lounge.de

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

  • You support your buying unit in all operational and administrative matters in order to successfully complete the purchases and create the basis for planned sales

  • You are responsible for the data management: data collection, quality checks, data preparation and transmission and ensure a high-quality execution of all processes in your daily business

  • You are part of process optimizations and identify potential problems, develop solutions, acting as an expert in your team and being the first point of contact for your colleagues and stakeholders

  • In close alignment with your lead, you own individual areas of responsibility and thus contribute to the overall success of the team

  • You’d be able to demonstrate your strong communication and stakeholder management skills in collaborating with internal colleagues as well as suppliers

WE’D LOVE TO MEET YOU IF

  • Have successfully completed a commercial business education (or comparable work experience in a commercial function)

  • Have extensive experience working with MS Office, especially Excel and a passion for working with digital files

  • Have good English skills written and spoken. Knowledge of German, French, Spanish or Italian language is a plus

  • Show confidence in stressful situations and are able to focus on data accuracy

  • You are able to independently prioritize your tasks according to a flexible business environment

  • Have organisational talent with a proactive approach 

  • Have creative problem solving skills and a continuous process optimization approach

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners

  • 2 paid volunteering days a year

  • Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

  • Work from abroad for up to 30 working days a year

  • 27 days of vacation a year to start for full-time employees

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Wellhub, formerly Gympass)

  • Mental health support and coaching available

Drive your development through our training platform and biannual peer-to-peer review

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The Company
HQ: Berlin
10,000 Employees
On-site Workplace
Year Founded: 2008

What We Do

Welcome to Zalando. Here’s some key info about us:

Our position and vision:
- We’re Europe’s leading online platform for fashion and lifestyle
- Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty
- Our vision is to become The Starting Point For Fashion.

Our offering:
- Our assortment of international brands ranges from world-famous names to local labels
- Our platform is a one-stop fashion destination for inspiration, innovation, and interaction
- As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand.
- Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs.

Our beliefs:
- Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I
- We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.

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