The Role
Oversee day-to-day operations of Support Services Center and wind farm projects, aiming for financial targets and employee performance improvement while ensuring customer satisfaction and compliance with safety and quality standards.
Summary Generated by Built In
Senior Operations Manager
Deutsche Windtechnik is Germany’s largest Independent Service Provider, offering a comprehensive service package for Wind Turbine Generators (WTG) from one single source.
With more than 9,000 WTGs under contract and more than 2,200 worldwide employees operating in Europe, the US and Asia, Deutsche Windtechnik sets the bar for Independent Service Provider services.
Deutsche Windtechnik came to North America and started operations here in 2018.
Headquartered in Houston, TX., it is our goal to set the standard for best-in-class levels of quality, safety, efficiency, and customer service in the US market.
Ready to be an important part of our Specialize Field Services Team?
The Senior Manager – SFS, oversees the day-to-day operations of the Specialized Field Services Team and the customer wind farm projects assigned to Deutsche Windtechnik. These projects involve both internal and external transactional activities, such as scheduled and unscheduled maintenance, main component inspections, as well as maintenance and repair tasks.
Are You Looking to:
- Lead the SFS team, overseeing current business operations and contributing to the identification of growth opportunities.
- Take ownership of the SFS P&L, ensuring the team achieves financial objectives and targets.
- Foster employee performance by providing recognition, feedback, conducting performance reviews, and implementing corrective actions as necessary.
- Coach and mentor employees to enhance performance and unlock their full potential.
- Develop plans to meet customer commitments and ensure timely completion of service work.
- Collaborate with the Business Development team to drive growth and optimize project resource utilization.
- Implement process optimization initiatives to enhance efficiency and effectiveness.
- Act as the primary contact for customers regarding SFS-related issues, ensuring exceptional service and satisfaction.
- Provide general support to Operations, Quality, and Engineering departments as needed.
- Stay updated on professional and technical knowledge by attending relevant workshops in the wind industry.
- Responsible for leading bid estimation processes, including developing accurate cost models, evaluating labor, materials, and operational inputs, and aligning pricing strategies with business objectives to ensure competitive and profitable project bids.
Are You Ready to:
- Ensure timely and accurate invoicing of customers.
- Ensure compliance with DWT programs and policies related to Safety, Quality, and documentation practices.
- Ensure SFS teams deliver world-class preventative and corrective maintenance on multi-brand wind turbines according to DWT procedures.
- Coordinate with project leads, site supervisors, field technicians, and site engineers to generate daily, weekly, and monthly reports.
- Supervise and oversee all subcontractors and partner contractors to ensure project success.
- Manage resources, warehouse locations, and assigned projects efficiently.
- Review and approve expense forms and timesheets for direct reports.
- Ensure accurate completion of all relevant work documentation, including Service Orders, through the L-Mobile system.
- Manage additional projects or programs as required.
What You’ll Need:
- High School Diploma or GED. Bachelor’s Degree is a bonus, but not required.
- 3+ years’ experience in the wind industry with a minimum of 2 years of managerial experience.
- Valid driving license (NON CDL / CDL)
- Advanced MS Office skills required
- Ability to read and interpret documents, and follow instructions, such as safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to work with minimal supervision, given proper instructions.
- Ability to deal with problems involving at least one concrete variable in standardized situations.
- Must be able to pass a physical exam and drug/alcohol screening.
- The employee must be capable of lifting and/or moving up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus because of potential work in close confines.
- Employee must be physically fit enough to free climb 300 ft multiple times a day while wearing 25+ lbs. of climbing gear and work in extreme weather conditions.
- Must be capable of rescuing team mate anywhere in tower in the event of emergency.
- We care about the safety and wellbeing of every one of our employees. To help ensure their safety, any employees climbing a wind turbine must use a Personal Fall Arrest System, and may not exceed the system’s maximum weight capacity of 309 lbs. This weight must include the individual, their tooling, uniform, and personal protective equipment. Based on these safety requirements and the standard weight of equipment, employees who climb wind turbines may not exceed a maximum personal body weight of 260 lbs.
What You’ll Get:
- 401k with fully vested, generous company match available after 6 months.
- Generous PTO, Excellent Medical/Dental/Vision Benefits.
- Competitive Compensation.
- Personalized and Ongoing Training.
DWT CULTURE:
What sets us apart is our intense focus on our customers, employees, and culture.
Our Mission: To be the most trusted O&M partner to wind farm owners.
Our Vision: To empower the Americas’ achievement of 100% renewable energy, one
wind turbine at a time.
How do we accomplish this? By building a team and a culture with the core values that are: Transparent, Innovative, Guiding (advisor and partner), Efficient, and Resilient.
We call ourselves TIGERs and we hope you get an opportunity to join us someday!
Equal Employment Opportunity Statement
Deutsche Windtechnik is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination.
Skills Required
- High School Diploma or GED, Bachelor's Degree is a bonus
- 3+ years' experience in the wind industry
- Minimum of 2 years of managerial experience
- Valid driving license (NON CDL / CDL)
- Advanced MS Office skills
- Ability to lift and/or move up to 100 pounds
- Physical capability to free climb 300 ft multiple times a day
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The Company
What We Do
Deutsche Windtechnik / DWT is Europe's largest manufacturer-independent service provider for technical maintenance of wind turbines. With more than 2.500 employees, we ensure that wind farms run smoothly. From our locations worldwide (Germany, Poland, France, Great Britain, the Netherlands, Denmark, Sweden, United States and Taiwan), we provide services for 7.800 wind turbines, 5,400 of which are under full service contracts. Our daily business includes planning and carrying out maintenance, repairs, improvement and inspections for wind turbines, both onshore and offshore. We focus on systems technology from the manufacturers Vestas, NEG Micon, Siemens, Gamesa, AN Bonus, Nordex, Senvion, Enercon, GE and Fuhrländer. Our onshore and offshore services at a glance: - Maintenance, inspection and optimisation for wind turbines and substations - Technical controlling - Remote data monitoring - Research and development / upgrades - Expert reports and consulting - Control electronics - Safety engineering / QHSE - Spare parts sales - Repowering Imprint: https://www.deutsche-windtechnik.com/impressum/ Privacy statement: https://www.deutsche-windtechnik.com/datenschutz/
