Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.
Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.
If that mission has you hungry in more ways than one, you’ve found the right job posting.
As Sr Operations Manager, you'll be responsible for providing a best-in-class experience to our eaters and our chefs. You are responsible for the effective and successful management of labor, productivity, quality control, and safety measures for CookUnity’s fulfillment and logistics department. As a Senior Operations Manager, you manage, motivate, and inspire teams of employees. You provide direction and goals for process, equipment, and infrastructure improvements to improve reliability, efficiencies, and long-term costs.
Responsibilities:- P&L Ownership: Manage and optimize financial performance for fulfillment and logistics, ensuring alignment with company goals.
- Labor & Cost Management: Oversee labor planning and cost control strategies to maintain efficiency while meeting operational targets.
- Operational Efficiency: Drive process improvements through methodologies such as 5S, Lean, or Six Sigma to improve productivity, accuracy, and organization.
- Fulfillment & Logistics Strategy: Ensure on-time, accurate dispatching and delivery, including oversight of route optimization and last-mile logistics execution.
- 3PL Oversight: Manage relationships and performance of third-party logistics partners to guarantee quality and reliability.
- Data-Driven Decision Making: Leverage analytics to inform operational strategies, identify trends, and implement measurable improvements.
- Cross-Functional Collaboration: Partner with Customer Experience, Product, and Engineering to streamline processes and ensure seamless order fulfillment.
- Continuous Improvement: Foster a culture of innovation and accountability, improving safety, quality, cost efficiency, and scalability of warehouse operations.
- 4+ years of leadership experience in order fulfillment, transportation, and/or warehouse management operations
- Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement
- Proficiency with Google apps (Gmail, drive, spreadsheets, etc.)
- Experience using large databases and e-commerce frameworks (we use Magento and OnFleet)
- Ability to look around corners to anticipate problems before they arise, with a proactive approach to innovation
- Proven ability to effectively motivate and manage a high-performing team
- Outstanding organizational and communication skills.
- Excitement for working in a fast-paced environment with a high level of ambiguity and change
- 🩺 Health Insurance coverage
- ⛱ PTO policy and paid sick days
- 📈 We grow, you grow: Stock Options Plan granted on Day 1.
- 🌟 Eligible for bi-annual performance bonus
- 🐣 Family leave fully paid
- 🕯 Compassionate Leave: 3-5 days each time the need arises
- 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
- 🧘🏽♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle
- 👩🏾🏫 Personalized Spanish coach
- 🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!
🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
A quick note for all candidates
We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:
- Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com
- Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.
- We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.
- We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away.
If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.
Top Skills
What We Do
CookUnity is the first Chef-Direct Subscription service—a chef-to-food lover marketplace connecting the country's most talented chefs with eaters (consumers). We’re changing meal delivery by bringing small-batch, restaurant-quality meals to eaters across the country. Every week, a diverse collective of all-star chefs craft their signature, ready-to-eat dishes for an elevated at-home dining experience.
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