Senior Operations Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Job Description:

Johnson & Johnson Vision is recruiting a Senior Operations Manager for its manufacturing site in Jacksonville, Florida.

This is a unique opportunity to help establish and scale a new value stream while building a high-performing organization that supports the future growth of our surgical vision care manufacturing network.

In this highly visible leadership role, you will shape the operating strategy, lead supervisors and cross-functional teams, and drive safe, compliant, and reliable execution across safety, quality, delivery, cost, people, and compliance. You will oversee production planning and performance by optimizing labor, equipment, materials, inventory, and capacity, while fostering continuous improvement, developing talent, and supporting new-product initiatives.

Key responsibilities

• Lead process and support teams to achieve quality, delivery, cost, people, and environmental, health, and safety (EHS) objectives.
• Develop capacity, staffing, and process continuity plans to sustain operations and support business needs.
• Manage budgets and headcount, and lead all aspects of equipment, maintenance, safety, and operational readiness to prevent production or shipping disruptions.
• Maintain effective quality-control systems and ensure compliance with company procedures and applicable QSR, ISO, and FDA requirements.
• Build workforce capability through required training, team development, employee engagement, job enrichment, recognition, and challenging assignments.
• Lead continuous improvement initiatives, including Kaizen, to simplify work, eliminate non-value-added activities, and reduce costs.
• Support and lead key new-product initiatives.
• Partner with internal and external Supply Chain stakeholders through the S&OP process.
• Ensure employees understand product and process defects associated with their roles, including verification and validation activities.
• Promote and enforce environmental, safety, and industrial hygiene requirements, including ISO 14001; promptly report deviations and ensure team compliance.

Qualifications

• Bachelor’s degree in engineering, science, operations management, supply chain, or a related field; an advanced degree is preferred.
• Experience leading productivity, operational excellence, and cost-reduction initiatives.
• 10+ years of progressive manufacturing or operations experience, including 5+ years in people management or operations leadership within a regulated environment.
• Experience working in the medical device industry or pharmaceutical required.
• Strong communication, presentation, interpersonal, and influencing skills.
• Working knowledge of GMP and quality and regulatory requirements for regulated manufacturing.
• Strong expertise in Lean Manufacturing, Six Sigma, and other performance optimization methodologies.
• Deep knowledge of medical device regulatory requirements (FDA QSR, ISO 13485, EU MDR).

Other:

• Up to 50% travel in the first 6-9 months.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs.

If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([email protected]) or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills: