As a Senior Operations Manager within Water Operations, you will lead three teams including Water Manufacturing, Water Buyer/Planning, and Water Supply Quality Engineering. You’ll oversee day‑to‑day operations, develop and engage a high‑performing team, and keep work aligned with business priorities. The role also serves as a project lead for strategic initiatives, partnering cross‑functionally to improve performance, manage costs, and enhance the customer experience.
Key Responsibilities
Lead, coach, and develop multiple Water Operations teams, fostering strong engagement and effective situational leadership
Plan and organize work to ensure staffing, quality, timelines, and customer commitments are met
Act as Project Manager/Project Lead for strategic, cross‑functional initiatives within Water Operations
Identify and implement process improvements and efficiency opportunities using data and performance metrics
Partner with Finance and Operations leaders to manage OPEX, budgets, and cost‑savings initiatives
Address escalated or complex issues and proactively remove obstacles
Collaborate with internal teams and external vendors to coordinate efforts and resolve issues
Prepare reports and analyses to communicate performance, risks, and progress to leadership
Collaborate with and manage priorities of engineering allocations from our corporate engineering team.
Qualifications
Bachelor’s degree
5–7+ years of people leadership experience in operations, manufacturing, or supply environments
Proven experience leading cross‑functional projects and teams
Strong financial acumen with experience managing budgets and cost initiatives
Excellent communication, problem‑solving, and organizational skills
Customer‑focused mindset with solid operational and business judgment
Proficiency with Microsoft Office and relevant business systems
Work Environment
Office and operations environment with standard physical demands
Some travel may be required
What You Can Expect From Us:
Base salary of $150K-$160K based on experience
Opportunity for an annual bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more
Why IDEXX?
We’re proud of the work we do, because our work matters. Every role at IDEXX contributes to enhancing the health and wellbeing of pets, people, and livestock. With over 10,000 global team members, customers in over 175 countries, and a fast-growing industry - we’re always looking for motivated and inspiring people to join us.
We offer competitive compensation, incentives, and benefits. You’ll be part of a double-digit growth company in a quickly growing market and we are leading the way forward with innovative products, services, and a strong focus on our customers.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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Skills Required
- Bachelor's degree
- 5-7+ years of people leadership experience in operations, manufacturing, or supply environments
- Proven experience leading cross-functional projects and teams
- Strong financial acumen with experience managing budgets and cost initiatives
- Excellent communication, problem-solving, and organizational skills
- Customer-focused mindset with solid operational and business judgment
- Proficiency with Microsoft Office and relevant business systems
IDEXX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IDEXX and has not been reviewed or approved by IDEXX.
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Healthcare Strength — Health coverage is described as comprehensive with day-one eligibility and added programs for mental health and musculoskeletal care. Feedback suggests insurance quality is strong, with multiple plan options and supportive wellness services.
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Retirement Support — Retirement savings support is highlighted through a clear 401(k) match that begins after an initial waiting period. Feedback suggests this materially strengthens total compensation beyond base pay.
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Leave & Time Off Breadth — Time-off programs are depicted as generous, including PTO, paid holidays, and volunteer days. Parental leave and adoption assistance add to the breadth of paid leave options.
IDEXX Insights
What We Do
10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock. We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better. IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries. Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk. Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
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